Roaso Customer Service


Bumperr Ltd.

71-75, Shelton Street, Covent Garden
England, Greater London
United Kingdom - WC2H9JQ

Customer Support Phone Numbers


Roaso Complaints & Reviews

Roaso / clothes looks nothing like the pictures!!!

Jul 01, 2018

I ordered 4 items that took 2 months delivery!! When I finally got them they were cheap looking, too little and nothing like the pictures! I'm modified and will not patronage the bogus [censored] company again!! Horrible customer service!! I have wasted my money and time with...

Roaso / never received items ordered on april 28, 2018

Jun 26, 2018

I ordered from this site on April 28, 2018 and pid using Pay Pal. After waiting a month for my order I emailed them and opened a dispute with PayPal on May 28th. I emailed the company asking about shipping information for my order or a refund, I got no response. PayPal then emailed me...

Roaso / keep your coins in your pocket

Jan 27, 2018

I purchased a champion jumpsuit from there. I paid rush processing, so it came in fairly quickly. I ordered a large, but I received a large that was larger than life! So, with it being so large, the writing down the pants leg was not proportionate at all.. barely visible if you ask me. ...

Roaso / the clothes they are selling are not what they showing

Nov 05, 2017

This is the worst site ever they are sending clothes that dont look nothing like the pictures. Then they have the nerve not to want to let you send them back they are trying to pay me $20 bucks to keep the items and and resell them to someone else after I spend $98+ dollars. They wont even...

Roaso / unethical behavior

Nov 03, 2017

9/26/17 Order#136985 I ordered $506.00USD worth of clothing from this place. The items did not fit. I requested to have an exchange they said that it would cost $200-$300 for customs. I asked why wasn't this put on their website to let consumers know? They didn't respond. I asked for a...

Roaso / this company is a joke

Nov 02, 2017

They sent me a terrible clothing. Called them. Me: hello, I would like to find out what's your return address CS: why? Me: I want to return an item CS: what's wrong with this? Me: everything. It's smaller, poorly sewed and looks cheap. I would be embarrassed to wear it CS: what about our...

Roaso / terrible company

Oct 28, 2017

These people are terrible. Quality of clothes is terrible also! I asked for the return address to send back the items, of course it was out of the country, go figure...which I originally didn't know, if I would've known I wouldn't have ordered from them from the beginning. They finally...

Roaso / returns

Oct 08, 2017

I place an order and received my order and the dress was suppose to be a pencil skirt dress. When I received it, it was not what was shown on picture I ordered a large due to I wear a medium to be on the safe side the dress I received looked like a small. I sent an email over to receive...

Roaso / disappointed!

Oct 06, 2017

Frustrated. The items were got were absolutely different from those that are presented on the website. And in different colors. Perhaps the person who collected my order was drunk or suffered from daltonism. Or altogether. Otherwise, I can't find any reason to justify your actions. And...

Roaso / stole my money I never receive any of the items I purchased been a month

Oct 05, 2017

Please I repeat please do not shop with these people there frauds and money scam artists I made a purchase on the 18 of September for an pretty 2 piece jump suit they told me it would take 3 to 10 business days we are in the month of October now and I have yet to receive any of my item...

Roaso / not receiving my item in

Oct 01, 2017

I ordered a dress for homecoming 2 weeks ago and homecoming is this saturdayyy !! i still have not received my item ehen it said it eill be here within 6 to 10 days!! my tracking number they gave me isn't showing elanything except thst my dress is still in the facility but they are...

Roaso / Do not waste your money

Sep 21, 2017

They shipped me wrong items. I mean they didn't look like the photos shown on the website. Absolutely different. The material, color, and even the size were different. I ordered a skirt and it would fit a 5 yo girl, not me. Disappointed. Why do you provide sizing charts if they have nothing to...

Roaso / clothing not received

Sep 08, 2017

My name is Lavonia James and I ordered a printed high split chiffon two piece skirt set. I received an email conformation stating the item was in the process to be shipped out 8/26/17. I have not received this item as of yet. The order number is 129898 and the tracking number i...

Roaso / am here to say thank you about my order

Sep 08, 2017

I was surprised when I saw the dress. The dress is beautiful and I am even more in love with the dress! The fit was perfect and the measurements were accurate. I did not expect this dress to be so well made, but it is! My friends, my parents, my sister, tell me it was good for me. Price...

Roaso / order #126212

Sep 01, 2017

Roaso wave stripes black two-piece pants setm / black1$39.65 1 Roaso striped hollow-out black-white polyester two-piece swimwears / black1$19.49 1 Roaso lace-up casual two-piece shorts setm / grey1$20.45 1 Roaso turndown collar button blue denim two-piece. Im trying reach tully guys to find...

Roaso / defective items received. roaso refused to honor store policy.

Aug 20, 2017

I recently purchased two bathing suits from Roaso and I am quite unhappy with my purchase. The items received had holes and the quality was poor with a number of loose threading found everywhere on the garment pieces. I was offered a 15% coupon for future purchases and $5 to bring it to a...

Roaso / I have major issues with my order number 126648

Aug 19, 2017

I've tried to email via the customer support and they have not responded to me. I received missing items or mismatched sizes. This is my second time and I do like the material although the size was bigger than their measurement. I would like to know how to get correct order or my money...

Roaso / clothing and accessories

Aug 18, 2017

I'm have never had a reason to complain about this store. We have been buying clothes from Roaso for quite some time now. My husband bought me some dresses for an anniversary and since then my daughter and I have purchased dresses, jeans, jewelry and swimwear Our experiences with them have...

Roaso / beauty & fashion

Aug 15, 2017

I am by no means here to complain but rather to say that the product and services that Roaso is simply put "awesome"! The quality of their product is amazing, and the looks of their clothing is by all means just as beautiful as the pictures! Fast logistics, shipments are fast, and the over...

Roaso / order # 121884

Aug 10, 2017

I ordered an swimsuit and outfit for my trip to Costa Rica on 8/15. I ordered on July 28th with 6-10 business day shipping. These items have not arrived and your sketchy tracking number does not work and is not recognizable through any reputable company. Only details available are...

Roaso / clothes i've, ordered a, while ago haven't received anything! and i've waited for months

Jul 31, 2017

I've been waiting for Months for my clothes an I haven't received them yet! An I would like my money to be refunded to my PayPal account immediately! It's way passed due now... I've had $187.00 tooken out my account an I got nothing from y'all, or my items were given to someone else, wat'...

Roaso / two-piece swimwear

Jul 29, 2017

The quality of the Swimwear was pretty impressive for the price.The clothes I have purchased are beautiful, stylish, comfortable and sophisticated.Roaso has a very wide range of products to choose from. I have always had and received open communication with support staff, which results in...

Roaso / paid for an outfit and did not receive it

Jun 15, 2017

This company is a scam your website should be taken down. I order from this company on June 1, 2017 and has not receive my clothes. They took my money out of my account. This company is rip off. I wish i would have seen this site before I purchased from them. I will never order from them...

Roaso / return /product not as online display

Jun 13, 2017

I'm having issues with returning my purchased item . I have sent them pictures & multiple emails in regards to my request. I followed there retire policy & I feel they are a scam. I don't believe I will get my money back. There respond to my request was "can you resell the item or give it...

Roaso / roaso broken holes skinny qmilch and hollow out women two piece pant set

Jun 05, 2017

The broken holes skinny qmilch is way to big, and the two piece is not what I thought it was and it don't fit me neither the material is no right it don't look right I would like to return these items back to your company thank you I want these sets to fit me right and it don't the one...

Roaso clothing / Purchased a two-piece outfit and never received it and it's been over the time frame stated

May 19, 2017

I saw some great fashions on this website Roaso, which shows up on my facebook page. So after looking at their fashions I decided to go they website to see more and decided to make an order. I paid $22.07 and it looks like I was scammed. Did not received the purchase item Hello Charise...

Roaso / my items are still not here you gave me a fake tracking number

Mar 31, 2017

You see a scam I will never ever purchase from. U again. You need to be reported your site needs to be taking down I order my items a month ago and still haven't received them I sent these people emails went to there site message there as well no response this by far is the worst site ever...

Roaso / i lost my money! order never showed up!

Mar 30, 2017

This site is beyond terrible! I am super mad and I really hope they will be out of business soon. I regret I did not read the reviews! I have purchased quite a lot from Roaso and in total I paid over $200 for my order. I feel terrible that I wasted so much money! Order never arrived and I'm...

Roaso / misleading information, wrong size

Mar 13, 2017

I ordered a jumpsuit from them and was very disappointed because it was too small. When I contacted Roaso they said that unfortunately they were not able to replace it because it was last in stock. When I saw that suit for the first time I simply fell in love and thought that I really need...

Roaso / #64715 jumpsuit

Mar 08, 2017

I ordered one jumpsuit February 14th, I have yet to receive my merchandise. The email to contact them dies not work. I don't even know who to contact for my money or merchandise. Ridiculous. This was suppose to be for a very special occasion and thanks to roaso it was ruined. I've been...

Roaso / my dress

Feb 28, 2017

I have not received my dress I ordered 3 of them and only got 2 and it's been over a month refund my money or send my dress I'm tired of waiting it cost me 24.00 and some change do something about it please send my dress this site has nice stuff and I want to continue to order from it you...

Roaso / #64281 order black sleeveless rose decorative two piece set not received

Feb 27, 2017

My name is Myka Smith I ordered Feb12 the sleeveless rose decorative two piece set all black medium... I never received to 1057 joy ave akron Ohio 44306...this was my birthday outfit I'm very upset I ordered 3 outfits and only received two so I'm quite confused and would love to order more...

Roaso / small size pants

Feb 24, 2017

I bought a pair of pants from Roaso and the ones I received were too small. They were super tiny and I was not able to wear them. When I contacted Roaso customer care they promised a replacement. Two days later they already changed their mind and said that there was nothing they cold do...

Roaso / delivery

Feb 02, 2017

I placed an order and i've almost been waiting three weeks on a 6-10 day delivery. I want to know where the merchandise is I paid for and why you even still have a website considering the constant complaints you receive from unhappy customers? Non-existant customer service? This experience...

Roaso / never received order and no refund issued

Jan 30, 2017

I ordered several items from this website totaling $60+ dollars. I wish I had seen the previous complaints before ordering from Roaso. It has been 4 weeks and no response to my order status, I tried contacting them using their customer support email and it is invalid. They do not have a...

Roaso / one piece sequence jumpsuit

Jan 20, 2017

I ordered a one piece at the end of December and still haven't received my outfit. I emailed Roaso a week ago and they sent a email showing it was shipped and in route. I still don't have my outfit. I want my money back. They don't even have a number that you can contact them. I'm very...

Roaso / not in stock items

Jan 05, 2017

I bought something from this website and when I made my order my dress was in stock. I paid for it and even received a confirmation message. I did not receive a tracking number so several days later I contacted Roaso and then I found out that my dress was not it stock. They said I'll get a...

Roaso / roaso is a scam

Dec 09, 2016

It's been over a month now and I still haven't received my order. Do not buy anything from and do not believe any good reviews you see. People who left these reviews obviously got paid! These guys say they are located in UK but after a small investigation I found out that they...