Menu
CB Automotive Fueling and Charging Roadrunner Market 6387 Kingsport Hwy, Johnson City, TN, 37615, US
Roadrunner Market company logo
Roadrunner Market
reviews & complaints
Roadrunner Market company logo

Roadrunner Market

6387 Kingsport Hwy, Johnson City, TN, 37615, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
E
4:26 pm EDT

Roadrunner Market - poor customer service

I was in the above store on 7/9 at about 2:50pm. I noticed the 32oz fountain drinks were 99 cents but there were no cups. I asked the Male attendant if they were out of cups. He replied no and I asked for a cup. He was busy and a short time later a older female with long gray hair came out from the register and asked what I needed. I repeated my request and she stated they were out of lids for the 32oz cups. I asked if I could get the 44oz cup for the same price since they were out of the smaller lids. She replied no because it won't ring up that way. I've worked at a convenience store and I'm aware that most fountain drinks are manually rang into the system but I just asked for the 32oz cup without a lid. When I went to make my purchase, the Male attendant manually entered the fountain drinks, as I suspected, along with scanning my other items. I had planned to purchase fuel for my truck along with my in store purchases but decided against it after this incident. I know its only a small amount of money, but the female attendant's lack of service and unwillingness to see the bigger issue is indicative of poor training and poor judgement. I wished to make you aware of the problematic customer service issues at this store and having many years of customer service experience, I know how important it is to get it right. Please feel free to follow up with me regarding this situation. [protected]. Eric Manis

Read full review of Roadrunner Market
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.