R+L Carriers — Overcharging and RUDE
My hot tub was shipped from cal spa and said to arrive on Friday. I received a call to schedule delivery and requested the same Friday but this was not possible. Then Thursday since I work from home but then I would have to pay 3 x $80 for storage!!! I have to accept the spa in 48 hours they told me. Well how about Tuesday later in the day? Well that would be $80 storage charge since they officially received the shipment on Thursday but are calling me on Friday. Shouldn't the 48 office hours be as of the day they contact me?!
I told them I was not happy with this and a guy called Ron told me he would contact Cal spa and hung up on me!! After talking to Costco who I ordered the spa from they talked to R+L but came to no solution either. I called one last time and they agreed to drop it off Monday evening 6pm and hung up on me again!!
Rude and horrible company that is only there to make money and hang up on customers that don't accept crap.