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Ritzpix Customer Service Phone, Email, Contacts
Ritzpix
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Ritzpix
reviews & complaints

1 5 2 1 Ritzpix
Ritzpix Customer Support Very Poor
0 Resolved
2 Unresolved
0% of 2 complaints were resolved
The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and customer dissatisfaction.
0% of 2 complaints were resolved
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Ritzpix complaints 2

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ComplaintsBoard
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5:48 am EST

Ritzpix Photo book

I have ordered a photo book from this www.ritzpix.com website and when it arrived it looked nothing like I expected! Quality of the print was terrible, pictures were too dark and blurry. I contacted them and asked them to redo everything and they asked for additional payment. These people are terrible!
They also refused to refund me and their rep was rude and ignorant. All they need is money and they don't care about their customers!

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ComplaintsBoard
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3:06 am EST

Ritzpix Problems with the book and the seller hasn't returned it

I ordered wedding book from the website www.ritzpix.com. I received it recently, but it turned out that the background didn’t print out on several pages. I returned this book back and paid for the return postage on my own. After that the rep contacted me and excused, but promised to provide it ASAP. I waited another several weeks, but the situation was the same. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.

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Is Ritzpix legit?
Ritzpix earns 68% level of Trustworthiness

SAFETY NOTICE: Complaints Board has determined that Ritzpix has a very good credibility, and is mostly trustworthy with minor reservations, with a legitimacy rating that is more or less around 68%.

We found clear and detailed contact information for Ritzpix. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Ritzpix's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Ritzpix.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Ritzpix website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Ritzpix.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a ritzpix.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

However ComplaintsBoard has detected that:
  • Ritzpix.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ritzpix.com may offer a niche product or service that is only of interest to a smaller audience.
  • Ritzpix protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • If you purchased a website from Ritzpix that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
  • We conducted a search on social media and found several negative reviews related to Ritzpix. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Our Conclusive Verdict: Ritzpix is generally a safe and reliable company to do business with. However, we advise that you exercise caution and thoroughly read all complaints and reviews before providing personal or financial details.
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