Rite Aid
reviews and complaints

on fri 28th I had a pain pill prescription filled at rite aid on imperial and santagertrudes, it was for 90 pills. when I got home and counted them (I WAS SHORT 10 PILLS).I ALWAYS COUNT MY PILLS AS I WAS SHORTED PREVIOUSLY 2 PILLS.CALLEDUP THEN YOUNG GIRL CAME AND BROUGHT ME THE 2 PILLS. THIS TIME BY AN EMPLOYEE NAMED GINA MORE OR LESS ACCUSED ME OF LYING. I HAVE A BROKEN BACK AND BEEN ON THESE PILLS GOING ON 3 YEARS, I WISH I DIDN, T HAVE TO TAKE THESE PILLS. I CAN GIVE YOU THE NAME OF MY DOCTORS IF NECESSARY . THANK YOU FOR YOUR ATTENTION TO THIS MATTER OLLIE G HARRISON [protected]

Today on June 5th, 2109, between 5pm and 6pm. I had called the pharmacy to check on a medication I needed filled that is my psych meds. I waited 4 and a half minutes for anyone to answer at least to say can ya hold please. I waited about a minute and finally pharmacist had gotten on phone to assist me. I asked if I had any refills on medicine and stated my name and DOB. The RPH then told me he would look and see and then stated no more refills. I then procceded to ask if it was the RPH and he said yes its Ben. I then was asking what can happen if I dont take that medicine due to I have to get ahold of a dr to get refill and can take time to get RX refill. I was interrupted rudely and told Ill give you 7 day supply very rudely. I then said ok could you get it ready. Then he stated oh its at rosamond rite aid. I then asked if he could fill it there and he said hold on let me check. Ben then said I had over 200 pills left so they could fill it for me. I said ok Id appreciate that due to I run out tomorrow. He said ok bye. I feel the service was unprofessional and the wait for someone to answer the phone was not acceptable. I am a concerned pt about a serious medication and feel should of gotten respect and been treated professional. Thanks for your time.

I have a complaint for the rite aid pharmacy east north Hampton st wilkes barre pa. this has been going on for months they know that every week this medication should be on order but every week it s not ordered causing me to go through terrible withdrawals for maybe up to 4 day waiting for a truck to deliver and when the truck comes in they had forgot to order again cause they forgot this medication( zubsolv ) now its the weekend and no truck deliver not until Monday? asked if they had another rite aid I can go to they said no..i have to wait until Monday..now Monday will come they will order it probably for Tues if im lucky? someone please tell me what the f! is going on! help! thanks

I wrote to you yesterday about charging twice for Enoxaparin that should have only been charged once. Went to pick it up for the 4th time and they could not find it at first. Then charged me again. Insurance Company said they should not have. It was written for 30 days. Store Prince Frederick, MD 20678 and they got it from Hospital Dr. Prince Frederick and I dont know why, it was ordered 18 days ago. RX [protected]. On 5/5/18. They are rude at this store. I expect a refund. 4 times going to pick up 1 prescription is a little to much.

Carl Maske 8/5/1957
6940 Mackall Rd.
St.Leonard, MD 20685
[protected]

I was called and informed my 2nd shot for the Shingles vaccine was available. I said I would be in on Wednesday. I wasnt informed there was deadline to get the shot that was available. I worked late Wednesday. I went to pharmacy today (Thursday). As I was in sight of the pharmacy assistant, she started whispering to pharmacist and laughing. There was a customer ahead of me at the Counter, I was 20 feet away and the pharmacist actually yelled out that "your shot was given away", I didnt understand, so she yelled again and the other customer was laughing to at this point. As I was at the point of wait line, the pharmacist said she gave the shot away because I didnt show up. She and the assist laughed again when I said what do I do, she said they would call. There would not have been an issue if they hadn't been laughing, and yelling my personal info into the store. I'm changing pharmacies after 20 years. Since Peter has left. They have just gotten rude, and with me treated me rudely when I get my pain medications. They had no right to yell my info, and call attention to me for any reason.
Rite Aid on 3rd Way, Vancouver Wa. 98684

I went in and spoke to the store Manager Michelle I about my son and friend stealing wine and meds from her store and ask if we can review camera footage to confirm if he did because Im concerned with my teenage son. She made a very inappropriate and unprofessional comment. She said, that is so strange they are stealing wine, when I was young we would steal beer or have somone go buy beer for us but never wine. I was so upset by her comment. I'm not sure she is the right person to be representing Rite Aid.

I am changing job. I have been very successful my entire career, but its time for a change. You can trust me and the good work I have done. I have worked at Home goods and also our family business. More than just an email stating they will hold my resume for 90 days..they did not tell me why.
If this is age discrimination I do want to know.
Let me know
Mary Ann Graboyes

Rite Aid added a customer survey to the payment screen upon checking out. The questionaire is not only rediculous but annoying. Customers don't want more to read, sign or fill out. We want to pay, sign and go. If a custoer wants to complain about an associate, they will. Also, if I was an employee of Rite Aid, I'd be very upset at the questions asked on the survey. The questions can only be described as offensive to the employee. In fact, I'll be surprised if Rite Aid doesn't see a LAWSUIT because of it. I also spoke with several other customers while waiting in line, and all agreed. The survey needs to be taken away, there is nothing positive or professional about the survey.

Please take this complaint into consideration.

Thank you.

-Annonomous Rite Aid Customer

I was publicly accused of stealing by an employee, and even after I allowed them (the employee brought another worker as back up) to look in my purse, they found nothing because I wasn't stealing & the items I was going to be purchasing were on a chair next to the pharmacy, so I could pick up my prescription, they gave no apology, told me to leave the store, & wouldn't allow me to get my prescription. I was so embarrassed & humiliated. Never in my life have I been treated in the manner that I was at Rite Aid.

I bought a box of hair dye on the rite Aid site because they were the only store that had the color I wanted. I bought it over a week prior to this post. I received an email a couple days later saying that my package had shipped and to expect it on Friday December 14, 2018. I never received it. So I waited and still nothing. I contact Rite Aid, explaining what was going on and the rep promised me my package was shipped and it should be there soon. I went to FedEx cause my tracking number wasn't working. The rep told me Rite Aid had made the shipping label but they haven't shipped it yet. Despite getting an email saying my package had shipped and the rep telling me it shipped. So I go back to Rite Aid and once again explain to the rep everything as well as what FedEx said. The reps excuse was, "The warehouse isn't open on the weekend". I said to him I ordered the package a week ago and I received an email saying it shipped. Plus it says that on my goddamn account so someone is lying. So the rep says " They printed the shipping label, it just needs to be shipped" And I'm like "so the package hasn't been shipped yet but I received an email saying it had and your other rep lied to me as well. " Of course he just apologizes. I don't want to hear your apology, I want my [censored]ing package AND my refund because this is [censored]. I'm never shopping on that site again. They are a bunch of liars.

I went into the Rite Aid pharmacy in Sayreville to drop off a prescription and was informed by the pharmacist that she had to call my doctor regarding the dose as it was not in their system, I asked her if I should try another pharmacy and was told no. 3 days later I called them back because I had not heard from them and was told that they do not carry the medication and that it was looked up and Walmart and CVS carry it. I am really upset over the fact that they did not call me back and the fact that I did not have my medication for 3 days while waiting on a response from them. This is not the first time that this has occurred at this pharmacy.

I usually use a pharmacy that is quite a distance from my home but they are always friendly and provide me with the best care and respect. Recently the starter was out on my vehicle and since my medication was due I called to see if I could get it transferred to a Rite Aide where my daughter could pick it up and bring it to me seeing as how I was unable to do this at the time. Since I get 3 month supplies on all my medication with the exception of the gabapentin it is given with refills it was the only thing I needed to have transferred. The pharmacist told me if and only if I transferred all my prescriptions to that store would she fill them. When I told her that my Drs office was right across the street from my pharmacy that I liked it and only needed this done one time. She then proceeded to tell me she wasn't going to fill it that I couldn't be bouncing around from pharmacy to pharmacy and recommended I find another local pharmacy. I just find it ironic if all my prescriptions could be transferred there that it would have been ok to fill this. I don't bounce around from pharmacy to pharmacy and you can pull up my records to see this. I nor any member of my family will ever get another prescription filled from a rite aide/Walgreens ever again. This is all approximately 1 week after my fiancee has his prescription..his one prescription not all of them transferred to the same store. Her tone that was used to me had me in tears by the time I hung up. So thanks Rite Aide and the pharmacist you employed for picking and choosing her customers by however she feels. The only good thing she said that came from the conversation was for me to look for a different local pharmacy. This was Rite Aide in Man, WV. Telephone number [protected].

I entered riteaid and I was told I can't enter with my purse. They said take ur wallet out leave ur purse here.

This is insulting. Defameing me as person. As others were looking at me like I was a criminal. I was so embarrassed I left. I want file claim against this store in Vallejo ca. 14 St and Solano Ave. This is the most defamation of character in fact of thismatter.
[protected]
Cell number
Chris baca
Vallejo ca 94590

Making a complaint about Rite Aid store #04192 address 40-16 national avenue, corona avenue, queens NY. The store manager is absolutely despicable. I believe his name is Jaf. He's completely rude, has no customer skills. I've asked multiple times being in that store for his supervisors number and he refuses to give it to me. I have to see him unfortunately because I use the pharmacy there and I absolutely hate and dred seeing him. I've seen him belittle his employees to tears more times then I can count. I've seen vendors for store service have to wait long periods of time to get checked in or even speak to him. He thinks he's better then all and is above everyone. I can't believe this guy is the face of one of these stores. I hope he's fired when it officially becomes Walgreens because he deserves nothing more.