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The good, the bad, and the ugly - discover what customers are saying about Revolution RV

Welcome to our customer reviews and complaints page for Revolution RV. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Revolution RV.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Revolution RV's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Revolution RV, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Revolution RV. Your feedback is an important part of our community and will help others make informed decisions.

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1:13 pm EDT
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Revolution RV Awful everything

My husband and I bought a toy hauler from them in November of 06. We had nothing but trouble with their sales office, John the sales manager (Rude!), service... and had to talk to Rod, the owner, directly to resolve anything. George Gilbert, the other owner, was of no help. We dealt with: the wrong invertor installed, 3 week delay on service, a walk through with someone who barely knew how to turn on the lights in the fifth wheel, several non- working components in the fifth-wheel, and many, many empty promises. These people would blame anyone and everyone rather than take responsibility for their own company's mistakes. We had to threaten the owners with calling the news to get any resolve. We got most of what we had coming to us repaired and didn't go back. It sounds like matters just got worse... good luck to everyone who is out money.

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6:45 am EDT
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Revolution RV Terrible experience

A story on Revolution RV. They were interviewed by several customers and employees. Apparently Channel 10 has been investigating Revolution RV for quit sometime although I do not know this to be a fact. I do know that several customers have contacted Turko on Channel 9 but to no avail. There is a court hearing tomorrow in El Cajon at at the El Cajon courthouse at 8:30 for GE vs Revolution RV. The BK court date in San Diego has not been set as far as I can determine.

I am told that the service department is still open in Ramona and trying to deliver to remaining trailers, not sure if this is true.

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Update by Valerie
Jun 03, 2016 8:12 am EDT

This is my first post, it needs to be said. We had the BEST sales force ever put together from the manager to the sales team. And we proved it by the numbers that we did. I prey that you all find great jobs because you deserve it. You all gave the extra effort to make the sale and help the customers to your fullest. You did!

It is unfortunate that you had no support from the business office or service department. I first blame the owners for their greed and not paying their vendors and leaving service in a bad situation by not being able to obtain parts and having to delay deliveries for flooring issues.

Yes we "sales" did our jobs, we loved our jobs, our customers and we were the best, the economy did play a part in our down fall but it is also true that we had to deal with one owner that was dysfunctional in many ways and a business office that did not know how to handle budgets or forecast for the slow months. Granted this company was a cash hog, it could have been managed better.

There is so much more I want to tell you but I can't at this time, I love you all and I am working on helping you collect the monies you are owed. This includes the service department that had their hands tied.

Update by Valerie
Jun 03, 2016 8:12 am EDT

Want everyone to know this, Without mentioning his name, the employee that was on channel 10 news last night was just threatened to keep his mouth shut. Now the gloves are off, I want everyone to know about this in case something happens to him. 3 thugs came onto the property where he is staying and told him not to talk to reporters in the future.

One of the thugs was playing with a switch blade. They had a new Chevy 1 ton truck. I will not let anything happen to any employee for doing the right thing. Just want to leave a paper trail of the latest event. These guys are bad news.

Also, a report was filed with the North County Sheriff's department.

Update by Valerie
Sep 17, 2008 5:58 am EDT

Revolution rv did not follow through on a signed contract to pay off a trailer as a trade in. we purchased a new 5th wheel under the circumstance that revolution would pay off our trade in. Our contract was signed 8/2/08 and I came home on 9/15/08 to find my old trailer in the middle of the street. Of course, with out any keys and our tow hitch which we gave them when we traded it in. Now the bank says I am responsible for both loans!

How is this my fault and responsibility? I honored my part of the contract they should be held liable for theirs.

Update by Valerie
Sep 19, 2008 8:31 am EDT

We will be up and running soon in a new location and new name: Valley RV... I hope some of you can come on down and look at our selection of new and used trailers. Our new lot will be in Lakeside and we will now have service on the same lot as sales. We are looking forward to getting the same great reputation started and making the customer number one... Come on down for donuts and coffee, meet our new sales staff, Rod will operate from his new home office to prevent micro-managing... Thanks again and look for us!

Update by Valerie
Sep 23, 2008 8:43 am EDT

After lots of research, here is what I found out, any taxes owed are paid 1st. Weather it be state or federal taxes and I suspect there are many of both owed, DMV fees, etc. 2nd are the employee back wages and of course bounced checks, yes we can win a law suit but there needs to be money found in order to collect. Keep in mind the government gets their share first, if there is any remaining money, the employees are the next paid; This is fact!

Multi Million Dollar company's such as GE or Textron will be low on the totem poll. Judges will look at who needs the money more...

Attorneys will not take such a case unless they know they can get paid, you can't bleed blood out of a rock. I believe the government is out more money than these guys have hiding. Employees need to file a claim with the labor relations "government" and hope there is money remaining, at the least, there is a tax break because of back wages not paid; Needs to be done now.

YES we can win a class action law suit but if there is no money, we will not be paid. This whole thing was carefully planned out and executed weeks in advance of us knowing what was happening. They covered their butts well but the government WILL find their assets. I can't believe they are still in San Diego County, that takes balls. Someone will run into these guys at a super market or mall in north county. Keep posting to the web to expose these guys. They have not filed for BK, in fact George Gilbert filed BK 5 years ago and can't file in the near future but he will "show" he has no money.

ADP is a reputable payroll company and was also duped, they will also be going after these guys for depositing the payroll into the ADP account and withdrawing the monies after the checks were cut.

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malcolm l looney
Weatherford, US
Jul 13, 2010 6:39 pm EDT

i purished forest river rv and had a bad experince this is the most of bad build rvs any one can buy stay a way from this rv .

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Meredith Vorrath
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Nov 06, 2008 10:55 pm EST

After the reputation that Revolution RV had, you all are going to try to open a new RV company? I doubt you all are going to get any business. After what George Gilbert pulled, I doubt you all will have very much business. My husband used to work with Revolution RV and he came home wanting to quit many times with the way George treated him

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james cook
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Sep 17, 2008 9:13 am EDT

I own a company that did Detail work for Revolution Rv .They burned us for 30, 000 in past due invoices!I have tried many times to contact the owners Rod and George, They seem to be on the run not only from me, but from all the customers they stole their down payments from!They also burned at least 30 employees on their last payroll checks!Trying to find a way to get something back for everyone...HELP!

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7:19 am EDT
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Revolution RV Rip off

I purchased my first RV here in May 2017. Waited my 3 weeks for delivery. Signed multiple purchase contracts. Told they needed to up the sale price $1, 000 dollars to get a better interest rate, but would refund me the money (I did get a copy of the check request). Now mid July no check! Also, spent 8.5 hours in Ramona and got a used hitch because they did not have the right one, they gave me their 5 yr old display model... I have talked to the sales manager Don (San Marcos) now half a dozen times nothing gets done. Left a VM for the owner whose name I found here, no response. Next stop my attorney.

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Update by Valerie
Sep 19, 2008 9:42 am EDT

All of this hype is absolutely ridiculous. Revolution Rv is just another unfortunate business who couldn't get a handle on things. From what I know, this business was a dual partnership, which for those of you who don't know means that Two people, yes, people, owned this business. Two people that are now money less, with families mind you, jobless, credit less, and if they do file a bk like you say, possibly homeless. I had a business not to long ago that failed, and it is an awful thing to endure. You have to choose between your customers and employees, or your family. Which would you pick? You all act like they have the money to just hand it to you and say I'm sorry! How do they give you something they don't have? They probably just got in over their heads and lost a grip on it. Very sad. I am very sad for all of you and your losses but remember we are all people. It makes my stomach hurt to see this. The effort Rev Rv went through to deliver my trailer to me was excellent, and although we hit a few bumps in the road, I appreciate them.

Update by Valerie
Jul 23, 2008 12:32 pm EDT

What a joke... 20 phone calls in 10 days and not a single call back from ANYONE. I traded in a trailer in the first week of July for a new one. Still don't have my new one because it's being "prepped". The idiots haven't even paid off my trade-in yet, 3 weeks later. The "business" dept. sure was quick to get my loan financed though. Now I have 2 payments due and NO trailer!

All really slimy, sneaky ways to cook the books.

What a crappy business, customer service my ***. Someone needs to shut these yahoos down.

Lesson learned: Do your RESEARCH before you make the mistake of buying from this dealership.

Update by Valerie
Oct 09, 2008 11:38 am EDT

For all of you who may have purchased from Revolution RV and found them in out of business, here is some vital info. We purchased a trailer and where lucky, we got it the Monday after they closed (9/8) in Ramona. Of course no tow package, parts not installed (but we got them!), no walk through, extended warranty, etc. Had to go down the street for hitch, brake control, sway bar, etc. Out even more $$$. Got our license plates three days ago! Whew.

So Revolution had an insurance bond to do business in CA.

Update by Valerie
Sep 18, 2008 9:22 am EDT

This i know, the thugs are true I'm sure, they brought coaches back for service work only so the banks thought sold units were still at the store for sale, this practice was carried on for a long long time... revolution rv represented all that is wrong for any industry... and they hopefully go to prison. not paying their employees but keeping cash so they could disappear is amazingly wrong and hopefully they are afraid to grab the soap in prison is what they face for doing what they did... bad people and karma is a strong thing, and won't be overlooked!

Update by Valerie
Sep 23, 2008 8:14 am EDT

This is George Gilbert, he lives in Valley Center, Escondido. He is the Ex Owner of Revolution RV and does not want to pay his employee's and even bounced their last checks that were even less than the amount they should have been paid. He did not pay child support for his daughter Brittany and is still living the high life.

While customer and ex employees suffer, he has a great life in Valley Center. We are all victims of this man and can only hope that the law deals him what he deserves.

No longer driving a Mercedes G class but instead a Toyota Tacoma "white" pickup. was arrested 2 months ago for a DUI and beating up a police officer.

Update by Valerie
Sep 22, 2008 8:23 am EDT

At Revolution RV it is our goal to provide a sales, service and accessories purchase experience at the most competitive prices without compromising quality or your satisfaction. We believe in fostering relationships that last a lifetime, built on trust and mutual respect. We are dedicated to providing a pleasurable buying and service experience where you will feel like you are one of the family.

We look forward to demonstrating our enthusiasm toward the products and services we sell to you, our customers. You will always be greeted with a friendly handshake and warm smile. At Revolution RV we promise to provide a friendly, comfortable and pressure free environment for our customers and employees.

At Revolution RV you are one of the Family.

Update by Valerie
Sep 17, 2008 7:22 am EDT

A story on Revolution RV. They were interviewed by several customers and employees. Apparently Channel 10 has been investigating Revolution RV for quit sometime although I do not know this to be a fact. I do know that several customers have contacted Turko on Channel 9 but to no avail. There is a court hearing tomorrow in El Cajon at at the El Cajon courthouse at 8:30 for GE vs Revolution RV. The BK court date in San Diego has not been set as far as I can determine.

I am told that the service department is still open in Ramona and trying to deliver to remaining trailers, not sure if this is true.

Update by Valerie
Sep 22, 2008 5:45 am EDT

I love you all and I am working on helping you collect the monies you are owed. This includes the service department that had their hands tied and even worked with no pay after the company closed its doors. I hope all of you learned from this experience and will be better prepared in the future, I certainly learned a lot. Also, I hope the customers that did not get all the services they paid for can get some resolve for their purchases. I know that some of you worked hard and saved for a lifetime for this purchase of your new RV's.

We all need to help each other because we are good people and we love the spirit of being out in the open land with our families and friends, desert, river, beach or just camping we all love to get out there and make memories for a lifetime.

This post should come from the owners but that's not going to happen. Please don't blame the sales or service staff, we did our part, we did our best, in fact we were your best supporters but our hands were tied. Most of our employee's were very good church going people from several different religions, but all good people.

You will all be great employee's for some company in the future or perhaps even opening your own businesses.

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Bill Russell
Escondido, US
Dec 28, 2008 8:26 pm EST

I bought a 2017 Eclipes, I was treated nicely, but we (my wife and I ), are still waiting for an owners manual and who will cover the warranty. They had manuals for all the extras but the users manual didn't exist.
I delt with Don at the San Marcos office for anything, except for that smell of cigarett he was very helpful.
Does anyone know who is handling the warranty. The little things I have fixed myself

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cheri
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Oct 11, 2008 4:34 pm EDT

So which one of the owners are you? They stole from everyone they ever did business with. We bought a 5th wheel on consignment and they never paid off the other loan company so now we can't get our rig registered! I don't know where this is going for us but I hope they and their families rot!

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