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1.2 122 Reviews

Revlon Complaints Summary

6 Resolved
116 Unresolved
Our verdict: If considering services from Revlon with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Revlon reviews & complaints 122

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Newest Revlon reviews & complaints

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L
12:23 am EDT
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Revlon Women mitchum advanced gel

A repetitive problem is that upon removing the lid, product has come out the holes when no one has so much as touched the container. This is messy and wasteful plus, if gotten on the hands, it is hard to wash off. I know this problem has been brought to your attention before since there are postings on your website so I shouldn't have to "prove" it. It's the 3.4 oz size and I'd like you to replace it. At least the part that isn't wasted works as intended.

Desired outcome: Would like refund but would accept product replacement

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N
5:37 pm EDT
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Revlon RVDR5222UK1

I have had my air dryer for just over two years, but only use it very sparingly (to avoid exposing my hair to too much heat).

After drying my hair on Sunday morning with my GHD hair dryer, I set my Revlon device to cool, and had been styling my hair for less than 30 second when I detected the distinct and acrid smell of burning plastic. As soon as I had moved the tool away from my face, I spotted FLAMES erupting from the base of the handle. So as to not set my room alight, I raced downstairs; by the time I got to the backdoor, it was so hot to the touch that I threw it out into the garden.

I am utterly aghast that something like this can happen. The flames were literally inches from my face. Consider the number of hair products I was wearing and the length of my hair, I am astonished that my hair didn't catch alight.

I have contacted Revlon who have given me 14 days to reply to a link that errors every time I try and submit my photographic evidence, so I'm unsure what to do at this point.

Any advice would be gratefully received.

Desired outcome: Full refund

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S
6:31 pm EST
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Revlon jontue cologne spray

I purchased Jontue Cologne spray off of Wal-Mart website. I have been buying Jontue for 20 years but this bottle smells like White Shoulders perfume and the color of the product is darkers also. Was there an error in packaging at one time? I will look for a different place to purchase my Jontue because I really love the product.

Sue Callies e-mail : [protected]@aol.com

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J
12:33 pm EST

Revlon mitchum roll on flower fresh deodorant for women

I have purchased the flower fresh roll on mitchum deodorant from asda spondon, when I went to use it I shook it lightly to coat the ball before using. When I opened the deodorant it exploded everywhere on my floor, bed, shelves and my clothes/me. When I looked inside the ball component was missing and is unusable. The deodorant liquid had stained my carpet and i'm now without the money or a deodorant to use. I have told the asda store and they have told me to complain to the manufacturer.

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1:53 pm EST
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Revlon hair color

I have been using revlon hair color for the last several months on and off and have received the same affects every time. My head itches constantly and the back of my ears get all scabby and itch, too. Don't know what's in there that causes all these irritations, but I will never use your product again, not ever! I am tired of being in so mulch pain after using your product.
I will never recommend your product to anyone.

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D
10:53 am EST

Revlon revlon eyeliner 216 beige - hyper precise microliner

I recently purchased the above product at CVS Boston, Hanover St on Thursday, January 23, 2020.

The first issue is that the pencil would not stay retracted. Each time i pressed the pencil on my lid, it would retract.. it wouldn't stay in place.

I pressed the pencil on my eye and the pencil tip broke off, right near my lid. Luckily it dropped down my face--but it could have gotten lodged in my eye.

I would like my money back pleasel

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3:31 pm EST

Revlon revolt one step hairdryer

Recently purchased this item and am very pleased with the results it gives me, my only suggestions would be if you could make the end where you grab it a little longer to keep your hand away from the barrel and a textured coating on the end so it's not so slippery when your turning it especially if your hands are so clean after a shower they just can't grip as well. Also as a woman the area where you grab below the barrel is a little large for small hands. Otherwise, thanks for a great product.

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6:04 am EDT
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Revlon revlon

I brought a Revlon Colorsilk shampoo... says it won't colour your hair on the bottle. I used it yesterday and it has Turnt my hair blue. My hair is originally blonde and now it has blue in it: I have no idea how I am going to get it out now and how much it will cost to get my hair re done at a hairdressers all this because off false misleading information on there Revlon bottles...

Mandy

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12:59 pm EDT

Revlon photoready rose glow hydrating + illuminating primer 1 fl. oz

Hello. After seeing very good reviews, I purchased Photoready Rose Glow Hydrating + illuminating Primer (1 fl. oz) yesterday. The instructions say to "Place a few drops into hands, rub together to melt oil beads. Apply to face...". Well, I put a few drops of the product onto my hand and no matter how long I rubbed it to melt the oil beads, they DID NOT melt. I tried to put it on my face to rub it in, hoping it would melt. It just left broken pieces of oil beads all over my face. Disappointed in this product.
Carol H.

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J
10:30 am EDT

Revlon revlon hair blower

I spent $40 on a Revlon hair blower and the on and off switch in on the hair blower is on the inside palm hand of the handle so every time I'm blow drying my hair I turn the son-of-a-[censored] off poor design Revlon poor design I'm so aggravated and pissed right now...I buy all Revlon makeup all Revlon products but this is one product I am dissatisfied with no good on the hair blower Revlon

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2:39 pm EDT

Revlon revlon one step hair style dryer

Hi, I live in UAE and have purchased the product - Revlon one step hair style dryer from Amazon US. The dryer is not working now, it worked once after the purchase and now it does not start. I would like to know the service center for Revlon to repair the product in UAE.
Please provide appropriate information to fix the problem so that I can start using the Revlon one step dryer.

Thanks,
Sruthi

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L
9:31 pm EDT

Revlon revlon photoready perfecting primer - packaging fault

I love this product but the container is in my view faulty. You are unable to use all of the product and the pump mechanism does not access all of the product. If you could screw off the top it would be okay but you cant.
I thought that this may just be a one off the item I purchased but now I am into my third lot and experiencing the same issue.
I would estimate I am loosing around 1/6 of the product each purchase

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R
3:49 am EDT
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Revlon after sale services are pathetic

Sir/mam

I am a retailer in north delhi pitampura with name Master Of Cosmetics situated in harshVihar pitampura delhi-110034.
I purchased an order of rs [protected] in last june 2018.
Due to some reasons i winded up my business in december.
Since then i m requesting distributor who manages this area to take back the remaing stock with testers which is sumwherw around 75000 MRP
Or it will simply get dumped.
I dont think the company wants its stock to be dumped on any cost.
I requested the distributor of my area Mr.A.K JAIN (Jain enterprises)to please take back the stock
But he is just concerned about his sales and targets. He is not at all loyal towards his company and products.
A loyal DISTRIBUTOR never wants its company's stock to be dumped.
They run after us to take products but after sales services are pathetic.
Also no one came to me in those 6 months when i was running the business.
I had other brands like faces, note, maybelline, sugar too
They simply took my stock on one phone call.
I even said that i will bear a loss of 10-15% percent but he just simply denied to take back the stock . His fne no. Is 9810093224

I dont want to dump this stock
I even have testers which are almost fresh.
Waiting for your cooperation.

I look forward to your reply and a resolution to my problem. I will wait [set a time limit] before seeking third-party assistance. Please contact me at phone no. Mentioned below

Regards
Master of cosmetics
60.harsh vihr pitampura new delhi-110034
[protected]

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M
5:20 pm EDT

Revlon this complaint is regarding your branch in india, kerala, cochi lulu mall

The staff working in Revlon counter in lulu mall Cochin, Kerala named Ananthu Sudhakar is violating the customer rules he is sexually verbally abusing his customers in Revlon . Kindly take immediate action . He is not even professionally trained to be in the cosmetic section. He works full day in the counter due to which regular customers including me refrain from purchasing from Revlon. This is really bad experience. Please throw him away from the job. Enclosing the address of your respective branch where the action has to be taken.

Revlon
Lulu mall, cochi
Kerala, India
Expecting immediate and severe action.

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Update by Miya7777
Jul 04, 2019 5:21 pm EDT

Expecting immediate action

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D
11:21 am EDT

Revlon discontinued items

Revlon Matte Balm lipstick #225 (Sultry) was a perfect lip color and consistency for me. I have used it for a few years, replacing my more expensive Clinique lipstick. But, now have found it to be discontinued. What has replaced it? I have bought and thrown away two other colors that appeared close to it, but were far too bright. I need exactly this color (#225).

Please advise. I am very frustrated with cosmetic companies discontinuing successful items for the sake of novelty.

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M
8:50 pm EDT

Revlon mens series 2-in-1 hand and feet clipper

I had submitted a complaint concerning the above mentioned nail clippers. I was only expecting a reply about the handles falling off and the pins falling out, but you went above and beyond by sending me replacement clippers. The new ones were smaller than the type that I had purchased, but will suffice. I have THICK nails as a result of my mother being a sasquatch and my father a yeti, but I can force these suckers over the nail. I wish to send a special thanks to Kimberly Horton (Senior Consumer Information Representative) for the expeditious replacement. I guess that this is no longer a complaint, but a follow up to a question/complaint. Once again, thank you.

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1:27 pm EDT
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Revlon hair dryer, revlon 1875

I purchased the revlon 1875 to have on hand when my old hair dryer gave it up. That happened about a month ago. The last couple of times I used the unit, the coil lit up and it smoked when I turned it off. I am not comfortable using this unit any longer. I have only used it about a dozen times. There is no hair build up in it and it has not been dropped. I am attaching photos so that you can see that it is new and clean. I am very dissappointed.

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4:43 pm EDT

Revlon gel envy nail polish

This is an awesome product and I loved the colors when I could get them. Now all the stores I used to get them at- grocery stores, pharmacy's, etc, don't carry them or only carry a couple colors. It's so disappointing. It was a phenomenal product. Will it ever come back with all the colors and even more colors available? It was a great product and priced well.

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3:34 pm EDT
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Revlon colorstay lipstick

I had been using this colorstay for awhile when suddenly, my new one (i'm going back 2 years now) left my lower lip with a blister that eventually became a blood blister and a discolored lip. It is in the spot on my lip that I always start the application of a lipstain/lipstick/gel. I did research then about it, and a lot of people said you changed the formula. I cant seem to find anything online about it now but i'm having major issues with my lower lip now. It is permantly discolored and becomes inflamed and bleeds almost every other day. When it does bleed, it is ALOT of blood that cannot be stopped right away. Now, I am concerned. Do you or have you had others with this issue?
Please get back to me
Thank you
L

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11:34 am EDT

Revlon mitchum men roll on antiperspirant unscented

I am 64 years old and have been using this product for literally decades. During the last 2 to 3 years I have been very disappointed in the rolling ball not rolling. I have had at least a dozen of them not rolling at all. I opened a new one today and here we go again. I should not have to roll the ball with my fingers just to get product out. After all the frustration I am considering trying something different

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