xozz reviews & complaints
The good, the bad, and the ugly - discover what customers are saying about xozz
Welcome to our customer reviews and complaints page for xozz. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with xozz.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used xozz's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with xozz, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with xozz. Your feedback is an important part of our community and will help others make informed decisions.
Worst hosting ever
Xozz really sucks...
I had written below review as I was running in to serious issue because of xozz.
“Xozz is the worst hosting provider I have come across, and their support team just sucks. They don’t care about their client nor their websites, their server is mostly down. If at all you approach their live chat support, they will just ask you to open a ticket, which on the other hand is never answered.Hosting website on xozz server is a big risk. You might lose all your website data without a single notification.
It happened me twice. A week ago, their server went down. I approached their live support (Mr William & James Patroic).These guys informed me that their server has crashed. They asked me to change the DNS of my website to switch to their new server. Now, after changing the DNS their server started working fine, but my website data from the old server has not been migrated to the new one.Ive been reaching out their support team every single day, spending hour and hours to get some positive response from their end but no luck yet.
I do have the backup, but when I try to upload it, I get the below error message.“Unable to upload the backup file. The file either contains modified or corrupted data, or it was created on another server or in an older Panel version. To restore data from this file, contact your hosting provider.”
It clearly says, “Contact your hosting provider.”I don’t know in which other way I need to contact them. I have tried all possible ways of getting help from their end, but they really don’t care. It’s been almost a week my website is down.
So with all my frustration, I am writing this review just to inform others that don’t even think of hosting your websites on xozz. Else, just like me, you will spend most of your time in cursing yourself for choosing xozz.”
Yesterday their Operational Manager (Abdulla Ajmal Roshan) dropped me this email.
We have noticed your posting on
forums and our management has been decided to Provide a notice to Move
YOUR HOSTING TO A BETTER Provider as xozz.com hosting are semi managed and it clearly
mentioned on the plan and SLA and XOZZ will not be interested to cater you any
further & We would like to Inform you that with in 20 days please find a
better provider Thank You For Your Corporation
Thanks & Regards
Abdulla Ajmal Roshan
I don’t think any other hosting provider will play such cheap tactic with a user who ran in to problem because of them.
This kind of reply from an Operational Manager proves that Xozz doesn’t care about their users. No matter they run in
to issues because of them or their own.
Finally, I am switching to some other hosting provider and will also recommend my other friends to do so.
The complaint has been investigated and resolved to the customer’s satisfaction.
reseller linux hosting
xozz.com provide reseller hosting, i am using this reseller hosting RL1 plan .Some Day After Get Most of problem email sending problem, server downtime, still at this stage error database, since 10-17 Day most of time error database error problem .
Our company reputation down.xozz doesn't provide proper answer and when connect using live chat, when they are come live chat problem solved, but next day again error .
still this company not provide proper solution, i am very disappoint using xozz services .