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The good, the bad, and the ugly - discover what customers are saying about Wholesale-dress.net

Welcome to our customer reviews and complaints page for Wholesale-dress.net. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Wholesale-dress.net.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Wholesale-dress.net's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Wholesale-dress.net, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Wholesale-dress.net. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
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2:30 am EST

Wholesale-dress.net This is 100% Authentic Proof that Wholesale-dress.net Cheats customers

This is 100% Authentic Proof that Wholesale-dress.net Cheats customers; If you require I can show you all proof
DO not be fooled by their cheap prices. THEY are Top Class CHEATERS.
Every person has got cheated if they know it or NOT.
1. Cheat on shipping. The price Quoted for shipping is 55% higher.
2. They cheat on clothing quality; hence cheat you on value.
3. They cheat you by not sending all the items you order stating out of stock and refunding the amount into your account. This is a gimmick played by them; they will not refund you in cash or PayPal
4. For wholesale orders they say free shipping above a certain value; but when you order from a particular link only for wholesale e.g.: china stock they increase the prices in that category; Hence making you pay more shipping and the items.
5. Every item has more than one link with different prices e.g.; if a dress was 4USD you can find the same item with a different price of 6USD or 1 USD even 15 USD. Be careful.
6. Please be careful when choosing items pay attention to Item code. Because 90% of their clothing is NOT in stock. What I mean is Mainly Drop-ship items. E.g.: If you order an item code M, ZS or J .and you order the shipping fee will automatically increase by 20 to 50 % and if you order item code W the shipping price will depend on the location there are shipping.

This is my story.
My items were never dispatched because they say a system generated error occurred causing not to show the correct Shipping charge. The said value was above 360 USD. China stock items that is eligible for free shipping. They requested me to pay an additional 150 USD for shipping
If not they will not dispatch the items.
Up to date I have not received any refund to any of my accounts I have sent more than 60 e mails to them No respond.
Plus I have 40 USD in my wholesale dress.net account bring the total to 400 USD.

The 1st time I ordered from them.
I encountered these issues.
My order arrived after 22days; FEDEX website showed Package Anticipated pickup date 30th August 2012. The said package was to arrive within 4-6 working days. Never did.
I was refunded a total of 40 USD to my wholesale dress.net account. Items were out of stock.
4 items were Damage. 3 were Dirty and color was off.

My advice is keep away if you did not get cheated the 1st time you are bound to be cheated them 2nd.
There is no legal Authority we can complain too to take any legal action against them.
Please keep away!
Still if you are adornment and want to buy from them please check availability, check item codes and do not keep any money in your Wholesale dress.net account replace the amount with items. Inform them that you want a confirmation e mail sent to your account with a Performa Invoice signed and sealed.
2nd tip is save the pictures to your Hand drive and increase the brightness on the picture to see the real quality of the product.
3rd tip if the Gsm value is lower than 220gsm that means it is BAD quality.

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Minshoge
, US
Jul 28, 2016 5:14 am EDT

Buyers beware! This is the worst online buying experience I've ever had.

I received the item, and it was clearly cut uneven along the neckline. When I put it on, even worse.

I contacted them with 3 e-mails, and no response. I e-mailed a fourth time, copying every e-mail I could find, and finally the original e-mail I sent to e-mailed me back. They finally answered and only offered me a merchandise credit to the store, which is not what the refund policy states.

DO NOT USE! It will not end up saving you any money in the long run, as they keep the shipping you paid and then you have to pay to ship it back to them.

Bad customer service, bad communication, terrible quality.

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EVREN TORUN
, TR
Jul 28, 2016 5:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have a complain with one of China wholesaler. The website is http://www.wholesale-dress.net.I did a shopping on 31st of march and ordered 22 items. They are claiming that they do the shipments between 3-5 days. But it took 15 days and they sent only 11. I asked them to pay my money back but they said that they can not. They refund it as a credit on their site and forces me to buy new items. In a month I did 9 shoppings... Because although the items shown on their site as available and new arrived when I order they are doing short shipment and saying that it is finished. I do not have to buy the goods that I dont like. But they are not paying my money back.I have never faced such a problem before. If they are selling me a product and after I pay it is finished ; they have to pay my modey back.I paid high shipping costs because of them. As you know shipping costs are higher for small packages. I am ordering 7 items but they are shipping only 2 without my confirmation... Therefore I am paying too many shipping cost. I only want them to cancel the unshipped orders and pay my money back as I bought too many items although I did not like them. As you can appreciate I paid this money for different product but forced to buy others. This is a big issue as they are not reliable and this is not ethical.I want to stop this nightmare as I am doing shopping from this site every day to get my money back.

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Wilome
, US
Jul 28, 2016 5:14 am EDT

I just found out about this website a couple of hours ago and was delighted when I saw the prices! I'm a college student, so I'm on a pretty tight budget and I was looking for cute, cheap clothes. I added about 32 things to the cart and then decided to look at some reviews. OMG... I'm so glad I didn't go through with the purchase. The English was really bad on the site, anyway. I can't afford to waste money on shoes with glue stains or bracelets that fall apart within the first two hours. I don't care if it's only $0.99! Thanks guys! You kept that money in my pocket. :)

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Jessica Yamaguchi
, JP
Jul 28, 2016 5:14 am EDT

this website is LIER! they are telling quick shipping method its expensive ! if u put ur order on this website and u need to pay you can choose the shipping have low price and high price shipping but it depends on how fast it will . I choose fast shipping 3 to 5days cz i want to get my order i a hurry ! i placed my order June 17 and its July 1 now ! But until now i dont have my order and i ask them when can i recieve it somebody told me 3 to 5 days more! So it means this WHOLESALE-DRESS.NET is LIER ! i will show my order number here! and i will show the chat i have to them!

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tsuma
, ID
Jul 28, 2016 5:14 am EDT

Think twice before you order from this site! I placed my first order and they delivered the goods very fast, 1 week after the payment. Thus, i feel so satisfied and was placing my 2nd order. Paid them on 14 of January 2013, based on the status all are available (in stock), status preparing...and the status didnt change until 1, 5 half later. I contacted the cust service by live chat, at first they said they're holding the delivery after CNY, 1 week after still no action. Then they were saying that there's no stock for my order. I ask if i can cancel my order and get my money back, they said yes..and without my confirmation they just canceled the order at that second, and told me that the money will be sent directly to my cc account. And as suspected, there's no credit shown on my cc account after more than 1 week from the cancellation. This is not right! You better stay away from this site!

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alabib
, AE
Jul 28, 2016 5:14 am EDT

I was about to make an order with them, I have changed my mind. It is shame to have online shops openned without control. I had a very bad experience with other site called Shandy Putra Store where they stolen my money and have disappeared and no one could help me since 6 months til now. At least I can see Wholesale Dress.net providing something but ofcourse not worth the money paid. I guess it is another was to scam people!

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mary grace caspe
, PH
Dec 14, 2012 2:58 pm EST

Hi! I ordered with this company for $302.40 and was promised 3-5 days to wait, on the 7th day i contacted them asking where my package is, the customer service in wholesale_dress@yahoo.com yahoo messenger said they are still preparing it. I waited, the day after that they send me an email that there are stocks that are no longer available, the day after that they asked me to pay a shipping fee of $72 which im not supposed to pay. I asked nicely for a refund in my PAYPAL and at first they said they will refund but days after no luck so i filed a paypal dispute. they got back at me and said they will only give me a refund to paypal if i will close the dispute. I talked to their customer service, so horrible, they dont reply and when they do, they will just say they dont do refunds. im so mad and sharing at 2 in the morning hen i got an email from them as if i have no choice but to cooperate or else im not getting my money back. WHY DO I HAVE TO BEG FOR MY OWN MONEY? I DO not want to make business with this company anymore. they will give you stress, burry you and screw you up. today they sent an email that they will ship it to me with free shipping, i already read a lot of reviews about their company more than 60 of them and they are all bad, with quality, customer service, screw you up and rip your money off. I will never order nor make business or refer them especially in the people here in the philippines. These people should be ashamed of themselves robbing people money and time. Do not dare to call me my friend or DEAR because you disgust me. I will never close my dispute and already escalated this issue to them, id rather wait then trust you liars!

ComplaintsBoard
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2:19 am EDT

Wholesale-dress.net I regret ordering from this site

i ordered 2 things from this site and both together cost $16 plus shipping like $26 it has been like 2-3 weeks since i ordered the items and still nothing. i talked to them on the live chat several times and they told me to wait like 2-4 days and i did but i still got nothing. today i told them that it is taking a very long time for my orders to ship and she told me to wait 3 more days and i told her that if they dont come in 3 days i want a refund. i am really pissed i regret ordering from this site. i should of went around and searched the net about wholesale-dress.net and saw the reviews before i ordered...

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2:02 am EDT

Wholesale-dress.net I haven't yet got my items

I didn't do enough research before deciding to buy on this website, and totally regret it now. You see, on their website, they do show product reviews too, but only the GOOD product reviews, and I trusted those reviews. But then, coming to this website and seeing the other comments, I realised that they DELETE THE BAD REVIEWS, so you only get one side of the story!

The following is what went wrong with my order that could happen to you too:

1) Shipping is BULL$#*!.

- They have a variety of shipping methods for you to choose when you check out. I chose "LWE Express" courier for my shipping. The website said this shipping method would take "2-4 days" to reach me. Guess what, it's been 2 WEEKS now, and I still haven't got anything. I don't know if what I ordered will eventually reach me, and if so, how long it will take. This alone constitutes fraud - telling a customer they can expect to receive their goods in 2-4 days, but obviously not meaning it!

- I was sent a tracking number a few days after my order was made, to track my package, but when I went to LWE Express' website and entered it, the tracking number was not recognised. So I spoke to a customer service officer via wholesale-dress.net's Live Chat about this, and she sent me a link to a website called "Dragon Link" and asked me to enter the tracking number there. And guess what again, that website she sent me to had a VIRUS! Luckily I have AVG Anti-Virus installed on my computer and it blocked that website for me, if not I would have been infected! When I confronted the customer service officer about this and told her I couldn't use the website she sent me to 'cos it had a virus, she told me "your package will arrive in 4 days"... and guess what, that was a lie, 'cos it's been 2 weeks now as I said, and still no sign of anything!

2) They deliberately do not send you some items out of those you order, claiming those items are "out of stock". Why do they do this? I'll explain.

- Firstly, the "out of stock" excuse is a lie. Because even though these items are listed as "out of stock", on the product page they are STILL being made available for others to purchase. And if I myself try to order them again (in a new order), I can STILL purchase them. So, either their stocking system is faulty, or they are lying about those items being "out of stock".

- Secondly, I realised why they tell you some items are "out of stock" when they aren't. Because, they don't refund the cost of these "out of stock" items to your PayPal; they refund the cost back to YOUR STORE ACCOUNT. In other words, you can NEVER get the refunded money back since it's "trapped" in the wholesale-dress.net store as store credit, so your only option is to spend it on more items from their store! Bear in mind then, that if you make another order, you'll have to pay for shipping all over again! (And go through the same nightmare!)

- Thirdly, by saying the items are out of stock, they can cheat you on shipping. They did credit back some money into my store account for the difference in shipping cost (since they are now shipping fewer items to me than what I paid for), but that amount credited back is LESS than what I should have got! (Shipping goes by weight so you can calculate it yourself, and every item has its weight shown on the product page.)

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I can't comment on product quality as of now, because I haven't yet got my items. I will wait another week, and if I still don't receive anything, I'm going to file a dispute with my bank and demand a chargeback.

Ladies, BEWARE!

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Versita
, US
Jul 18, 2012 4:56 am EDT

Absolute horror! Missing or different items, wrong sizes, colors, shapes, some items look nothing like the picture. Weird customer service telling me that I can wear the damaged items myself and that they have send beautiful products. Total scam.

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Dumga
, US
Nov 08, 2011 5:31 pm EST

I bought few Zips ant trousers, 6 things at all, only one of them I can wear, other is two sizes smaller then I ordered, support offered ridiculous 6$ discount to next order. So don't have a deal with this cheap chinese crap.

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Jessica Yamaguchi
, JP
Jun 30, 2012 8:48 am EDT

THIS WEBSITE IS LIER! JUST SEARCH THIS WEBSITE AND MILLIONS OF COMPLAIN U CAN SEE ABOUT THIS WEBSITE CZ OF SO BAD SERVICE AND SO BAD QUALITY!

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Jessica Yamaguchi
, JP
Jun 30, 2012 8:32 am EDT

DONT BUY ON THIS WEBSITE! THEY ARE LIER ! IT WILL TAKE MORE THAN 1MONTH BEFORE THEY GIVE UR ORDER! BAD QUALITY!

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Bargulle
, US
Jun 08, 2012 4:15 am EDT

1st. the quality is really bad!
2nd. the amount to pay for the shipping is way too expensive!
3rd. I've made 19 items ordered but only received 16 items!

WASTE OF MONEY AND TIME! PLEASE STAY AWAY FROM THIS PAGE!

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Giestrale
, US
May 20, 2012 8:32 pm EDT

They are a very bad company not worth bothering with i know other online shops that are much better. Don't shop with them.

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DAVEEEEEEE
, IR
Apr 01, 2012 9:44 am EDT

this website is scammer! they are lying ...lots of items showing on their site but all is out of stock ! they are giving a cheap amount on every items to get a lot of money...after u paid them after 4days they will mail u and telling out of stock...better t@ band this site cz they are really scammer !

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Epiff
, US
Jan 16, 2012 7:53 pm EST

It's scam site with stupid service, typical Chinese :)), I don't know why they can be self confident about that they can become leader of the world with such stupid heads :))

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fashionclothing
New Century, US
Oct 24, 2011 1:34 am EDT

i have payed money to www.wholesale-dress.net. but they did not send the goods, they are scamers, If you are thinking about buying something from them... think again

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esselb
, IN
Aug 11, 2014 11:24 am EDT

I placed an order on wholesaledress.net on March 19, 2014 and its now the 9th of august and guess wat? I still have not received my order. On my Account page, they have very conveniently mentioned That my order has been shipped and received...uMmm...In wHich World? I Have written to them a billion times...but I alwys get the Same stupiD replies...I hv learnt my lesson...never again!

ComplaintsBoard
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3:34 pm EDT

Wholesale-dress.net Wholesale-dress.net is the worst online shop

Buyers beware! wholesale-dress.net is the worst online shop! they over charge you on freight, it takes too long for them to prepare! it has been 10 days now and i still have no idea about my stocks whereabouts? their reason: the clerk is absent, it is a holiday, 1 more day, the stocks are in the factory.. this are signs that this is a HOAX! i confronted them through email and chat but they in turn scolded me saying that i should not buy from them if i have complaints. i asked for a refund but they did not answer... i am hoping that when i actually get my stocks it does not look like rags! learn from my mistake.. do not suffer quality over price! i am so pissed of with this company... someone should shut them down!

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8:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wholesale-dress.net Scam Website

Don't believe with cheap price of clothes they sell on that website. It's the worst online shop I ever know, I am a victim of their fraud, and my money $ 350 never back, they are irresponsible seller that don't care with defect goods they send, really crap, I couldn't use them at all and I lost my money. Some of their goods are out of stock I paid are out of stock, I didn't know when they will send them. Not just me that has bad experience with this website but a lot of people that become victims of this website, read the bad reviews from people about this website before you shop. Don't let yourself become their next victim .

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joyworld
, SG
May 11, 2012 11:08 am EDT

Yes Yes Yes, 100% true cause I am also the victim!

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DAVEEEEEEE
, IR
Apr 01, 2012 9:48 am EDT

take out this website WHOLESALE-DRESS.NET this site is scammer!

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DAVEEEEEEE
, IR
Apr 01, 2012 9:47 am EDT

i agree because im also one of the victim on this wholesale-dress.net

TO ALL THE PEOPLE THERE PLEASE BE CAREFULL DONT USE THIS SITE BECAUSE THEY ARE SUCH A LIER!
THIS SITE IS SO WORST !
TO THE TOP OF COMPLAINT BOARD I HOPE THAT YOU CAN HELP US ON THIS KIND OF SCAMMER !
I PLACED MY ORDER LAST 4DAYS >>>AND I JUST GOT THEIR MAIL AND TELLING A LOT OF OUT OF STOCK ! I HOPE THEY DIE!

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3:47 pm EDT

Wholesale-dress.net This site is a fraudulent site and some of the worse &employee's& I've ever ran across in my life

THIS IS THE WORST SITE! I ordered my dress the first of march..it is now the 11 of april. I ordered said dress for a wedding on the 20th of march. after being promised the 12th then the 19th I inquired the date having the 25th come and gone...I was told the 10th of april..a few days later I recieved an email saying the 20th of april. I was very angry at this point and couldn't believe the service I had gotten..actually getting hung up on and having the phone sat down next to the keyboard ( i could hear clicking from the keys) and left..It is now the 11th and after getting on chat to find out where my order was I am told that since " i didn't agree to more time they stopped making it" when I asked to speak to the dress makers they said they sent it out and they didn't have a phone number for them...really? ...I also asked about the place to go about reviews as everything on their site is great they refused to tell me..just "i haven't agree to more time" I'm very offended of my treatment and I will never go to this site again nor will I send anyone I know to this site..This site is a fraudulent site and some of the worse "employee's" I've ever ran across in my life... Please save your money and time and DO NOT ORDER FROM THIS JOKE OF A WEBSITE.

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masryiah
, MY
Apr 25, 2011 1:24 pm EDT

i've make my order to wholesale-dress 4 days ago..i'm so worried about this :(((

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5:45 pm EDT

Wholesale-dress.net No sign of my order

This is a SCAM WEBSITE! I ordered about 400 bucks worth of merchandise and they promised to ship it out within 2 days! Mr oder was placed at the beginning of feb and now its already in the middle of march and still no sign of my order or even a tracking number! LIARS! LIARS! LIARS!

Every time I tried to use their online support chat to ask for a refund or for proof of shipment, they would give me silly excuses like 'oh its the holidays here my dear' or 'we will ship tomorrow my dear' or 'we are custom making your order my dear'!

TERRIBLE COMPANY! DO NOT USE!

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Riblante
, US
Apr 19, 2012 5:08 pm EDT

I ordered a satchel on wholesale-dress.net and the strap broke within two hours of use. I went to their after-sale to complain and asked them to simply ship another strap and all they said was to fix it on my own and they'd send a new gift along with my next purchase. I will not ever have another purchase from this site again. I definitely do not recommend it.

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Foolda
, US
Oct 25, 2011 5:01 pm EDT

I ordered items on 200$ but got bad sizes and some items where totally wrong, they send me kids glasses instead of adult. And now i'm frustrated, because i can't return items back - it's expensive and can's wear the items - because sizes are all small!

So don't waste your time and money, run run run away from this site.

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joyworld
, SG
May 11, 2012 11:52 am EDT

Hi Friends

I would like to share with you my experiences, I have bought some merchandise from this China website: wholesale-dress.net, they have plenty of beautiful statement in their web including the return and exchange policy.

To my surprise, I received more than 20% defective items in my order, when I email them, they replied and ask me to clean and repair my merchandise myself and refuse to accept responsibility, and keep on emphasize on the cost of return.

They also failed to check the availability of stocks and ask me to make full payment instead, so I end up paying more and have unnecessary credit balance with them. All this are to their advantage.

The trouble is that some of the items are beyond repair; they did not check their merchandise before delivery and simply ship out defective items.

I was told by my friends that most of the on line purchase do have similar problem, so beware!.

Please share my experience with your friends so they don't have to be caught in my position.

Good day!
Steven

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Solved
, US
Nov 11, 2011 1:52 pm EST

They take 1 week to prepare and finally ship the order. I had missing items and broken items in my order. The service is so bad, I have to email 5-6 times before they give me the money back for the missing items. It's not MY fault your employees check it so bad... The shipping is way too high! They put on their website a weight of 500 gram, while the real weight is 200 gram, they make profit of the shipping costs. And the real items are nothing like in the pictures, bad quality.

NEVER again for me, please do not order here, spare yourself the frustration and money!

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Valkoned
, US
Jul 27, 2011 3:37 pm EDT

Well I can start by saying I had placed an order with them, after shipping half of the items (in 6 days and not 2-4 as they state) I never received a reply regarding the refund, I used the amount on a purchase. They LIED me and provided wrong information over the product. Then I have not been able to make them accept the mistake and to replace the item.

I think PayPal should remove the license for these, they are to be avoided.

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Mooley
, US
Feb 10, 2012 6:17 pm EST

Horrible customer service. And items have not been ship after one month of order. I purchased about $150 worth of items and saw that shipping was zero. Which as great. I thought maybe promo over a certain amount. I received a confirmation order in about half hour and credit card was reflect same day. Pretty fast when taking your money. 3 day later I got an email saying the coat I order is out of stock. (I check the website, until this day it's still available in the size I ordered).

Emails back and forth, until finally a month later I was told the reason they didn't ship because my shipment charge was not correct. And it cost me $62 for the shipment. Will not refund on my credit card, instead will put the few dollar credit back to my account. Still have not received item yet! Do not order from them!

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Gramboole
, US
Aug 02, 2011 7:09 pm EDT

I made a recent order after 1 year of if, and and maybes. So as a wholesale buyer I also do my shopping online. I decided to make my first purchase about two months ago... Thumbs down ! I was very disappointed that the dress was made for a 10-12 year old child with chiffon material. Which is the cheapest material and the lining of the dress was not in proper lining, coordination. Oringinally the dress was 14.86 what I paid for it. Afterwards two days later not receiving the dress yet I found the same dress posted two other times for 12.86 and 18 dollars. So this dress was posted three times at different prices. I was ripped off and recieved a dress that was not sewn together properly.

For all you potential buyers of the site. I must say I been on this site browsing for over a year or almost two years cause I am A wholesaler. As they do have wholesale items for us Buyers. I have seen the price fluctuate to serious high prices. For example the pink wool jacket so cute, it was only 19.99 now it is about 29.99 for the jacket. The price jumps according to the views and comments. Now it is possible to keep searching if you have the time. You can possible find the jacket in the matrix-disorganized-cheaply designed & for certain to rip you offs. This is not chinas styles as well it style that is copied. So it is not asian clothing because we as USA would not shop there as often. I highly reccommend to look pass what the items appear to look like to the eye... Please A fair warning the clothes are not worth your money... EXAMPLE the cute dress its the western maxi dress pink and aqua with brown coloring. Fits A 10-12 year old no breast. Was sold to me at 14.86 plus shipping fees of about 15.00 dollars they go buy grams now the dress is chiffon and very light. I can shop on ebay for and buy from china wheeey CheapER! So to spell it out they RIP ME OFF the dress was in the data base for a cheaper price then I purchased it and one slightly higher. 30.00 COST FOR A 12.86 DRESS WITH SHIPPING. i COULD HAVE WENT TO MACYS AND DID BETTER THEN THAT. Besides the linings of the dress was all screwed up and some thread was hanging. Also remember that these clothing are very cheap and china and asian women and men are formed very thin, boney and kinda short... They can not make these clothes to fit us from a china model figure... That would be selling us the models figures and measures. If you are desperate then you will shop on that site. Other than that NO recommendations ...Please don't waste your money if they are doing this... Every dollar add up !

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Starsoo
, SG
Sep 04, 2012 8:30 am EDT

I have very bad experiences with them.
In June, they sent me a wrong parcel which is supposed to be sent to another lady in Russia. I emailed them regarding this and they insisted that i ordered them. After a few days, someone from the company called and say that they actually made an mistakes and they hope i can assist them to resend the parcel to the rightful owner in Russia. They promised to pay the third party charges. With integrity in mind, I actually help them to resent the whole parcel to Russia. But up until August, they still did not pay for the delivery charges, and now the charges have to be paid by me. I asked them why i have to pay for it when i m the innocent party, and they say they cant pay cause the invoice has no official stamp, and I have no idea what they mean by that, so they refuse to pay up. The total delivery charge is SGD800+.

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Jessica Yamaguchi
, JP
Jun 30, 2012 8:40 am EDT

they are telling 3 to 5 days quick shipping ! [censored] its 1month until now i dnt have my order!

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Jessica Yamaguchi
, JP
Jun 30, 2012 8:38 am EDT

ITS TRUE ! THIS WEBSITE IS A LIER!

ComplaintsBoard
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2:47 pm EST

Wholesale-dress.net They have bad communication and customer service

So this is my first order from Wholesale-dress.net and I am so upset and couldn't believe how bad they do business. They just take your money and don't even care about your order. It's been 14 days since I've purchased items from there and my status says they are still preparing. WTF? Does it take you that long to prepare? What kind of service is this? So I spoke to several of the customer service online and they all gave me a non informative answer. They said they'll send it out in 2 days, 2 days later I spoke to them again and to my surprise the lady says they'll send it out in 2 days? What?... you just said that 2 days ago... I am so mad right now. Her excuse was in china they are on holiday? Well why the hell are you opening for and make customers wait this long? i do not recommend anyone to purchase anything from here. They have bad communication and customer service.

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Klizmat
, US
Jun 03, 2016 8:33 am EDT

I placed an order and the package never got to me. After two months of communicating with customer service patiently, they initially refunded me the store credit expecting me to buy their products again. After going through such a hassle. I finally got my refund through paypal but not for the full amount. They will not refund you for the shipping saying that the shipping was paid for the shipping company. ok... I will NEVER use this site.

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Ossvoy
, US
Aug 07, 2012 4:08 am EDT

Horrible experience, bad items + missing stuff with no refund.

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keigrace
, PH
Mar 20, 2012 10:35 pm EDT

no i want it to know if how to login..i have account in here...but i dont know how to log in...cos in your information i filled its no user name indicated there...can you pls email me at this email add..racengrace14@gmail .com..to inform me how to open my account to your shopping online..

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PRECIOUS GEM
london, GB
Oct 12, 2011 11:24 am EDT

They dont' even answer your questions about your delayed order. You will spend 30 minutes talking to an operator that hardly understand what you say, you will get frustrated because every time you will ask a question its either she'll give u an answer that is not even connected to your query or ask you with another question that is sooooooo d*mb! I've even encountered an operator that has no manners at all and so impolite saying that shes the one getting annoyed? WOW! My order was delayed for like 3 weeks and when I received it, one of them has a hole and smelled like gas! It looks horrible and it obvious that it's stuck in their warehouse for years because the color is starting to fade and it has some yellow stains! I took pictures and sent a complain but that was a waste of time, they told me that I can wash the stains and sew the hole? LIKE HELLO? I paid for a new sweater but relatively high shipping and that's all you can tell me? I wont buy from them again and wont recommend it to anyone! Items are cheap but the shipping fee is almost 80% of the price of your items anyway. If your order costs $200 then your shipping will surely be 150-180 bucks!
And most of the time the item that you ordered is out of stock and they don't even tell u, most items does not look like the one in the picture and is not wearable! worst they wont refund you instead they will put your money in your acct on their site that way, you are forced to make a replacement and order again from them. IF YOU ARE PLANNING TO ORDER FROM THEM, SAVE YOURSELF FROM ALL THE HASSLE. NOT WORTH IT!

JIANG RONG YOU HAVE THE WORST CUSTOMER SERVICE EVER! YOU DON'T TREAT YOUR CUSTOMERS RIGHT, HOPE PEOPLE WILL STOP PATRONIZING YOUR TERRIBLE PRODUCTS!

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Yurike
, DE
Apr 30, 2011 9:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have bad experiences also with that website, they sent defect goods and I couldn't wear them at all, but they are irresponsible with that and I lost my money. I read a lot of people that become their victims.

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aranel81
, ID
Mar 04, 2011 6:29 am EST

Yup. Just have terrible terible experience with them also. Took so long for shipping, different items from invoice, dirty and low quality items, less items than I ordered, and bad communication. Only after I threatened to file dispute with Paypal did they returned the remaining balance, but even then they do nothing to solve the other problems.

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Mikoto
Arvada, US
Jan 16, 2011 6:03 am EST

I know! They have AWFUL communication! And don't make sense and can't spell at all! They have awful compensation, have given me the wrong item at least... 4 times. I don't think I'll ever buy from them again. The clothes are nice, but I don't wanna deal with the hassle of arguing with them and crappy service.

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