Webfurs.com Complaints & Reviews

Webfurs.comBeware

A company, WEBFURS.Com, that sells new and used merchandise is horrible with their potential customers...I have purchased six items from them over the years...now, send damaged goods...charge amounts that are not agreed upon, and when attempts are made to handle a situation professionally and appropriately, the owner, Gary, replies like a child and says "don't shop with us again"...calling others names and saying others are headaches...never admits to sending damaged items and has no problem charging what he wants... beware shopping at WEBFURS.COM..EN

Webfurs.comCustomer Service and Product

I don't know how these people stay in business. I ordered a fur coat for $1, 025 from Webfurs through Amazon.com. The fur coat was in stock (last one left) and paid for expedited shipping. After the coat failed to arrive the final day it was supposed to, I called. I was given the run around by the secretary, Elizabeth, about a million times who was covering for her boss, Gary, that he was at lunch, then on the phone, then finally he was on vacation and please call back on Tuesday.

Tuesday rolls around and Gary is at lunch again (is he a fat-### or what). My mother ends up calling (I was at work and can't be wasting my time) and nearly gets her head bitten off by Miss Elizabeth. Really? Screaming at a potential customer? When Mr. Gary Boss is finally on the line, he gives her all sorts of excuses, the main one being that the coat was not in stock.

Why were we not notified earlier that the coat was not in stock. Why did they accept payment if they did not have one.

Worst customer service on the planet. I fully intend on the BBB knowing about this. We ended up canceling the order. They can go to hell.

Webfurs.comFraud

A company, WEBFURS.Com, that sells new and used merchandise is horrible with their potential customers...I have purchased six items from them over the years...now, send damaged goods...charge amounts that are not agreed upon, and when attempts are made to handle a situation professionally and appropriately, the owner, Gary, replies like a child and says "don't shop with us again"...calling others names and saying others are headaches...never admits to sending damaged items and has no problem charging what he wants... beware shopping at WEBFURS.COM

In The News

Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
A consumer site aimed at exposing unethical companies and business practices
ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
You'll definitely get some directions on how customer service can best solve your problem