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CB Government and Public Services Review of Washington State Employment ESD/SAW Website
Washington State Employment ESD/SAW Website

Washington State Employment ESD/SAW Website review: Customer support

E
Author of the review
3:35 pm EST

The ESD/SAW website it a joke. There is no way to contact a human being to fix what is broken. I have been underpaid during this COVID layoff. I tried to login and was locked out to file my weekly claim and find out what else is broken in my claim. Also they are using off the shelf MONSTER.com software that is broken out of the box and does not meet the needs of those that use it. Of course ESD employees DO NOT WANT any contact with those they are screwing over or to fix their malfunctions on the website. Totally unacceptable.

Desired outcome: I want to reach a person to fix my claim and my login

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