I needed parts to fix an old glider. Their web site said they sold the parts. I called them repeatedly, but they do not answer their phone, EVER! I couldn't find glider parts anywhere else. They answer emails every so often. They only take cash. They claimed that 48 hours after my check cleared they would mail me my parts. I will soon be a month since my check cleared and I have been scammed. This company is a shame. Do not do business with them. They will scam you!!!
I ordered 2 metal chairs from Vintage Gliders last summer. I sent the check and couldn't figure out why after it had cleared my bank that I hadn't received the chairs. After numerous inquiries, my calls and e-mails went unanswered. 2 months passed and I hadn't received the chairs even though I had been given a UPS tracking number. I filed a complaint with the postal service and UPS that their good name was being used for fraudulent purposes. After 3 months the chairs arrived not those pictured on the web site, but chairs in an inferior condition.
I ordered and recieved one glider. Though this is not my actual complaint here, this was not the product I ordered as far as color. They also did not do a powder coat as they state. It was a cheap paint job.
I spoke w/ them and they agreed to give me a discount on another as I wanted one for my friend (pregnant mother to be.).
I sent them another certified check and... still no product, at all. They wont recieve or return my calls or few emails. They just actually ripped me off. I cant believe it. It has been 6 or so months and my wife and I have absorbed the loss in or financial situation. But we can not stress enough that these people can on one hand be helpful and on the other... internet crooks!
Be very afraid!
Joe Sampietro and Dianne Driscoll
San Fransisco Bay Area
I would like to share my experience with Vintage Gliders of Danville, VA., for the benefit of others.
I purchased a restored old metal glider from them recently. I live in New Orleans, so I had to have the glider shipped to me, without seeing it first. The risk was even greater because of the company's policy of no credit cards; you have to send them a certified check beforehand. Well, they're just about the only ones around offerring this product, so I took a chance.
On the plus side, they did ship me a glider in a reasonable amount of time and it was the size and style that I ordered. They promise that there will be no rust through and that it will glide properly, which was true. They also promise that it will be free of dents, which was not quite true. Okay, there were no really big dents, but it certainly wasn't free of dents.
The big problem was the color. I chose the glider I did because of a beautiful, professional paint job displayed on their website. The six basket weave areas of the glider were painted in six, alternating concentric squares, yellow-white-yellow-white-yellow-white. The glider that arrived was painted with plain white basket weave areas. And they weren't even painted that well (an underlying darker color could be seen showing throught). The unique, more complicated paint job pictured was a primary reason for selecting this glider and for paying the not inexpensive price. They unilaterally decided to substitute a less complicated, less expensive color scheme.
Well, prior to the arrival of my glider, I was able to contact this company easily, which I did several times to clarify one thing or another. They screen all calls through an answering machine / service. However, I was always connected promptly to someone who identified herself as Tamara Winstead. After my glider arrived however, that changed completely. I was no longer connected, ever. Every attempt to speak with someone either resulted in a message that no one was available or a prompt to leave a message and someone would return my call. Many messages were left. No calls were ever returned. Curiously, the day after my glider arrived and I first called them, the picture of the glider I ordered mysteriously disappeared from their website (although I did save the webpage before they did that).
So anyone considering buying a glider from these people would be strongly encouraged to pick it up in person. If you are planning to have it shipped out of state as I did, beware that you might not get what you paid for.
We ordered a glider set from this company in october 2008 and paid extra for the shipment to europe.
Once our money was transferred we could not reach the company anymore. So far, the goods have not been delivered, we didn't even receive any shipping details.
And of course no one is picking up the phone in Danville!!
This company is a fraud!!
Jan Legein - Belgium