We ordered a flat screen tv from them on December 2. Their website advised 7-8 day delivery. After 13 days and numerous attempts to get information regarding our order, we were told yesterday that it would be shipping on Monday. Today, following up on this, after being "on hold" for more than a half hour and being hung up when I first started to complain, we were told that the television was "on back order with the factory." This was obviously a lie, as I would be quite sure that there was no communication between the manufacturer and tvsdepot on a Saturdy or Sunday.
Avoid this company regardless of how enticing their prices might be. The fact is, you will not get what you ordered!
I am totally unhappy about the orders that i recently placed for a camera. They have added useless items which are good for nothing as a promotional offer and charged about 20 dollars as shipping cost. This is totally unethical practice and i recommend not to shop at this company and rate this a company as worst of all. This company needs to be banned and some legal action has to be taken against this company. I have had the worst ever experience shopping with this company.
Please if it TVSDepot you make it a point not to buy even for free...
I have never dealt with any company as rude and disrespectful as TVsDepot.com, also known as FotoConnection.com - They have a sneaky but obvious tactic, they advertise the item you want at an incredible low price - then give you a call within hours to "confirm" your shipping/billing address... RIGHT!!! - What you get is a sale pitch to purchase other items. Bait and Switch at its best!! I'm still waiting for my item in the mail. BTW, if you want rude customer service, call them and you're sure to get a fix... The minute they pick up you get someone who couldn't give two flying fingers about what you're calling them for!! Aggravation comes with a price, and that's what you pay as a discount with these people!!
I attempted to purchase a Panasonic camera from TVsDepot. The website disclosed that the camera was in stock and would ship within 1-2 business days. Three days later the status of my shipment still said "order received". I called and was told the camera would ship "today" Two days later I called and was told that since the camera I ordered was the "Chinese model" that it was backordered. I told that representative that I needed the camera for a gift and wanted to cancel the order. He promptly said OK and hung up on me. Two weeks later, I still trying to get my credit card credited back!!!
Beware...There are too many reputable companies that do business on the web to deal with, rather than using TVsDepot. Saving $5-$10 is not worth the risk!