I have complement about the canceled tickets (flight date - 28 Jul) which I booked on 24 of July for Mr. Vasilios lagios and Mr. Rati Tsitsilashvili. First of all let me inform you that Mr. Vasilios Lagios is our VIP traveler and his comfortable journey is our main goal.
on 28 of July they had very Impotent business meeting in Athens and after that thy were going to visit Thessaloniki as well. Unfortunately when the passengers arrived in airport they got information that both tickets were cancelled, It was surprise for travelers, nobody had informed us about that before and we were shocked regarding that Information. I contact the provider company (SmartFares) directly to resolve the problem but they were unable to help us, regarding the SmartFares information tickets were cancelled from airline side.
Apart from Mr. Vasilios could not have meeting with his partners and finally he loss 10000$. (in case of request he can introduce you the relevant documents) of course we are requesting that compensation from company which canceled the tickets and did not informed us about it.
with attached file you can found the conversation details between me and Smartfears representative, addition I am sending the screenshots were is visible that tickets were confirmed and my credit card was full charged as well with the total amount
Mrs. Tamar Sordia
Address: 8, tsabadze str, Tbilisi, Georgia
On July 23 2014 I was at a conference in the Bahamas and was approached by a representative of the Ocean Reef Resort and was asked to join a travel club which they claimed was not a time share. I went back the following day to cancel and was introduced to the manager who assured me there were no maintenance fees like a time share. Now that i am back in the USA I taken the time to go over the paper work and have discovered that it is a Scam . Rep Ketera Rolle is very good at misleading customers.
This is not a company to do business with. The reps are never available when called they are always in meetings or you are directed to some one else never the person who had you agree to become a member of the scam .