In December 2008 I made an online purchase from Top Choice Digital for a digital camera. The cost of the camera was $200. The website stated that I would receive a confirmation for the purchase. After approx 3 days I did not get a confirmation and could not contact the company by phone so I purchased the camera from another vendor. Imagine my surprise when the camera arrived without a confirmation on December 26th and was charged to my credit card. I tried several times to reach the company to no avail. Finally on Feb 6th I spoke with someone who told me it was too late to return the product. After pushing a little I was told I could return it but there would be a restocking fee. I agreed and was e-mailed a form to fax back and was told I would get an RMA number. I never recieved an RMA number and should probably have called these guys sooner, but was busy with work etc. I finally called to inquire as to when I would get an RMA and was told they would not issue one because I had waited to long to find out why they had not issued the number. The arguement was that if I did not hear from them it was my fault for not calling back and they would no longer accept their product as a return.
This place is a scam. Everything they have done on this transaction has been wrong and they will not take responsibility for it. DO NOT BUY FROM THIS COMPANY!!!
I ordered a computer on 12/11 on the topchoicedigital.com website and still had not received a confirmation, so I called today (12/14). What a mistake. Clark the alleged supervisor was obnoxious and would not look to see if my order had been received or was processing. I made the mistake of not writing down the transaction number on the confirmation page, and he told me that it was not his fault that I didn't know how to use my computer. He was insulting and would not allow me to speak with anyone besides him. I told him that I was cancelling any order (duh! what an ###). And then I found this site. I am so grateful. I have now called my credit card company and let them know the situation. I don't want to cancel a credit card in this credit crisis, so if you have the same situation, your credit card company can stop the transaction before it occurs.
I ordered a canon camera and lens from this website. Although, I had never done business with TopChoiceDigital.com before, the price was very good.
A few days after placing the order, I get a call from topchoicedigital asking me if I wanted to purchase some accessories to go with my camera... my answer was "no". They asked me if I wanted to insure my order, again my answer was "no". Finally, they said they would have to add a 6% handling fee to my order. At this point I told them to cancel my order.
In hind sight, they wanted me to cancel my order. If a customer--or sucker--is not going to order their over priced accessories and insurance, then they want you to cancel your order. My guess is that the camera was advertised below their actual cost to lure in customers. I sincerely believe they had no intention of selling me the camera at their own website price.
Bottom line, AVOID TopChoiceDigital.com They are cyber scam artist!
PS - I ended up going to B&H Photo, which I should have done in the first place.
SCAM ! I ordered a camera online and 2 days later i was asked to confirm the purchase by phone. When I called...