Western New Yorkers are ready for the fall sports season. As shoppers buy tickets online they're being warned about a new scam to look out for. "I heard of people getting scammed for a lot of money, " one online shopper .
The Upstate New York Better Business Bureau is sending out a consumer warning to those buying tickets online for sport events, concerts, and theater. The bureau warns people to watch out for ticketsmyway.com, a website operating out of Las Vegas. The bureau says it has received numerous complaints about the site from all over the country and especially here in New York State
Purchased tickets for WICKED on 4/24/2008 from ticketsmyway.com for a show that is tonight (7/22/2008) - Actually called to place the order to ensure there were real people there. I have since found that my haste has cost me a lot of headache. I should have done a simple google search... lesson learned.
When several weeks had passed I called to ask about the whereabouts of the tickets. The "Estimated Ship Date" on their website was a continuous moving target. However, there was no person answering the phone. When I tried later from a cell phone, they answered. Of course they told me that the tickets were shipping tomorrow... the never ending tomorrow - only a person actually comes up with some lame excuse as to why it has been delayed.
When the tickets don't show up over the next week, I try calling again. From my home and my cell. No person to answer the phone. I start doing research and realize that this is status quo for the company.
I called mastercard, and they were sympathetic, and informed me of my options. Unfortunately I had to wait to see whether they actually showed up. Well, today (the day of the show) the website OF COURSE says that they will ship tomorrow! Fortunately I was able to get tickets elsewhere. Now when I get home from NYC I will get to call mastercard back and have the charges reversed.
I am glad that I have also read all of the complaints that state that a letter has followed a canceled payment, that is a scam as well... Pay xxx now and you can avoid your court date (we are suing you)... Now I know that I can just burn that letter when it comes.
Personally, I believe that anyone that reports a good track record for this company is on their crooked payroll... and you can't prove it, because you can darned well guarantee that it is under the table.
On March 6, 2008 I purchased and paid for (2) Celine Dion tickets at the Honda Center in Anaheim, CA. On June...
Stay away from TICKETSMYWAY.com. I purchased tickets to Wicked from them, or so I thought. My card was charged and the tickets never arrived. When I called I was told that my order had been cancelled, although my card had not been credited. They NEVER notified me that they were unable to fill my order, they simply cancelled it and kept my money. When I asked about my refund I was told me to call credit card company to dispute the claim. I found the salesperson completely unhelpful, unfazed by the bind they had put me in, and rude.
28 April 08 I ordered 4 tickets to see Eric Clapton in concert 3 May 08 at the Ford Amphitheater in Tampa, Florida from Event Tickets LLC dba Ticketsmyway.com for the total cost of $801.00. On 2 May I was contacted by Ticketsmyway.com. The person would then transfer me to someone else who indicated that they were unable to secure my tickets and that I should go to my account at the Ticketsmyway.com web site and cancel the order. I went to the website, entered my account and canceled the transaction. The result indicated that the charge would be refunded.
The following week I repeatedly tried to contact Ticketsmyway.com via the phone numbers on the website but always got a recording with long waits. I could never contact anyone. I tried emailing which also went unsuccessful in getting a response. I realized there was a problem. 12 May I contacted my Credit Card Bank, USAA Federal Savings Bank, and discussed the situation with them and entered the disputes process by disputing the charge through Mastercard.
3 June 08 I received via Fed Ex a Summons and Order to Appear in the Clark Regional Justice Center and statement that I am being sued. The plaintiff name on the form is Mr. Andrew Sims for Event Tickets LLC. They tacked on an additional $150 in penalty bringing the total to $960.00. There is also the direction to wire the funds to a wire transfer routing number or pay an account number with Bank of America and that if I do this a waiver of financial liability will be sent to me.
This company has filed suit against me evidently for disputing charges on my master card for tickets I never received. Further, there are a number of complaints on various consumer internet sites regarding this company and their fraudulent methods.
I ordered two tickets to Wicked for Valentines day on Feb. 1. My credit card was charged $403 dollars for the tickets. I checked the 'status' of my account several days later as I had not received a shipping notification. My status said 'refund'.
Confused, I called their toll free number to find out what happened to my tickets. After being on hold for 45 minutes, I finally got a person and she did indeed see that my account did indeed say 'refund'. So, she puts me on hold and 'checks' my tickets. She comes back and says no refund had been issued to she was going to call about the tickets. I was put on hold for an hour and a half and then got disconnected. I called back, waited another 45 minutes, get the same girl on the phone who now has changed her tone and is quite snotty and says the tickets were not available and I had indeed been issued a refund. (after she had just said I had not). This was over a week ago, and of course I have not seen my money.
I saved a long time to buy those tickets, and they were a gift. I ordered other tickets, at an additional $369, better seats actually and they overnighted them so I could have them for Valentines day, and even followed up to make sure I got them ok. I will never see a refund from TicketsMyWay, I realize that now and I only hope other people will learn from this. $403 is a costly error to make, and I wish I had researched before I bought.
Also, I tried calling their CS number again this morning, and got put into a voicemail after 45 minutes, and I cant get on their website either.