I purchased two tickets for V Fest Chelmsford back in March 09. Had not received the tickets with 10 days to go so phoned company and was told they would be here within 7 days of event. Then had email to say because of late delivery of tickets we would have to meet rep two days before event. No call. Then had another email to say we would have to meet Thomas at event. Was given 2 mobile numbers - one was dead and the other engaged. Tried for hours to meet this man, he kept putting us back and back. Then told him I was there waiting to get tickets for my son and his friend and he finally asked me to meet him outside a pub in Chelmsford Town Centre where he gave me two wristbands. Really bad service. Nearly ruined my sons weekend, total despair at times. Do not use this company as I think I was one of the lucky ones and finally got my tickets.
I purchased two tickets for Hyde Park concert on March 20th 2009. They debited my account on March 25th with £207. Two days before the concert, which was on 28 June 09, I received an email to say that there were no tickets and that we would be refunded. I have persistently chased them and I received an email on Friday morning to say that they would check with their accounts department and come back to me in the afternoon. I did not hear any further and I have emailed them on Saturday advising them that I will be taking legal action if they do not refund my money now. I have printed off the pages of their website which guarantee tickets 100% and I have printed off their commitment to refund the money. How can I go about suing these people? I have now seen the various websites complaining about this company, but I wasn't looking for scam complaints at the time of booking. This is the first time I have been caught. I have learned my lesson, but am curious to know how these people are allowed to continue to trade. Theft. Fraud. Not to mention the disappointment factor. These were a birthday present for my husband.
I have purchased 2 tickets for game September 29 Scotland Vs Italia on the site "Theonlineticketshop.com" I have now discovered only looking for on google that is a site that defrauds unaware clients... Can someone help me in some way? I paid 90 $ every ticket and in my situation there are so many people... Thanks for every possible suggestion.