Tedata reviews & complaints
The good, the bad, and the ugly - discover what customers are saying about Tedata
Welcome to our customer reviews and complaints page for Tedata . We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Tedata .
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Tedata 's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Tedata , or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Tedata . Your feedback is an important part of our community and will help others make informed decisions.
Internet services
Hi.. I'm Egyptian too.. Client in TE Data from 2006 .. I hope it's the right place to write my review.. but i just wanna say, that's enough to such greedy companies who just care for collecting money and never care for a good service.. I'm complaining about the bad careless service that i get from TE Data.. I renewed on the 7th October, as TEDATA cancelled my current payment system (tala 2Mega 25GB cost 100L.E/Month) so I must switch to another system after long hours with the hotline we reached to new system (2mega 150GB COST 140L.E/month) with 40% forced increase. Customer service online say I have an offer that I am the company customer pay 3months so I can get 4th & 5th Month with half price. After 12days I found message when I log to internet speed decrease to 128kb Calling several times from customer support to sales to customer support to sales again they told me that they renewed on system of (2mega 15GB) and I must pay again. I paid again what they requested and I got no service on net. Again Calling several times from customer support to sales to customer support to sales again they told me that sorry system mistake again and I must wait another 24h. I refused and shouted on them to give me their manager, the lady took my mob and told me that her manager will call within an hour And for sure I did not receive any call . Is this the kind of service TE Data offering people? If so, i think another company would be more helpful Sorry my loss will never be answered by a simple "Sorry for mistake".. And this letter I will sent to everywhere as review, for people to know how is TE Data's service..
Bad service, bad customer support
Our internet service has become unstable suddenly since over a month now, and when complaining to the customer service, the persons who reply are human robots with the same reply with phrases circuling as follows: we will file a complaint for you, call back in 4 days, we will check with the concerned department... and so on. It is endless.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have over paid for internet company for 1 mbps speed but I get lower speed 0.85 mbps speed and lower upload speed as it should be 0.15 mbps
http://www.speedtest.net/my-result/2962593599
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I had a problem with the service and contacted the customer service. The technician asked me to cancel the problem and not to determine the type of problem or the date of its expiry. For the subscription I pay and the problem is solved. I want my right to take care of months as I deal with a respectable company, the landline number [protected]
Mobile [protected]
كان عندى مشكلة فى الخدمة واتصلت بخدمة العملاء بلغونى ان العطل فنى وهنحوله للقسم المختص من غير تحديد نوع المشكلة او موعد انتهائها وبالنسبة للاشتراك ادفع ولما المشكلة تتحل هنعوضك عن اللى دفعتة تم حل المشكلة بعد اربع شهور طلبت التعويض قالولى 3ايام فقط انا بطلب اعادة المكالمات المسجلة لانى عايز حقى ارع شهور بما انى بتعامل مع شركة محترمة رقم التليفون الارضى [protected]
الموبايل [protected]
الفترة اللى انقطع فيها الخدمة دامت ا 4 شهور