I order the Gold One Kit, and received the wrong product. The company sent me their Poker Kit. The day I received, I unboxed the product and tried to use it. The ecig did not work. I decided that maybe it needed to be charged. After charging, the battery will not work the ecig, and the unit does not make any vapor. The battery has a light that indicates when you are inhaling and that light has never worked. I have contacted the company by email, and left messages but have never so much as received a call back or any communications. These people are criminal. They stole my money, and sent me an unusable box of ecig parts with a couple of decks of cards. I am furious.
I posted a complaint last night on this site. For all those who have been ripped off by this company, please call the Sunrise Florida Police Dept to file a complaint with them, against this company. Their number is [protected]. I believe the company has more than one name for the business online. The unauthorized withdrawal from my account has the name of Smoke51anywhere and I see that the list of complaints here read Smoking Everywhere. When you click on a link for Smoke51Anywhere a website pops up that simply says Electric Cigarettes. I called the Sunrise police a few minutes ago and the dispatch person is very familiar with the company because of prior complaints. I was assigned a case number and when the case goes to a detective, they will contact me and begin an investigation. The officer (not a detective) I spoke to was under the impression that this is not a crime. I am sure that it is called internet fraud and I believe that is a felony. The officer tried to insist that I possibly, accidentally processed the order but I absolutely did not! Although I am sure the company will claim that I did. They can retrieve your info simply by you filling out the form... even if you delete it without processing it like I did. I visited the site months ago and they called me this passed Monday to ask if I was still interested and stating that they saw that I had visited their site. I said NO! I was not interested. So they took the liberty to charge me anyway, the ###! We need to swamp the Sunrise police with calls on these people. Please call them now so they will understand how many people this company is ripping off and DO SOMETHING about it!!!
I paid for smokingeverywhere electronic cigarette & 2 weeks ago when I rec`d 2 boxes of filters the statement said no charge. I looked on my master card statement charged me $17.??. I would like to unsubscribe so I won`t receive anymore filters. My husband passed away 11/13/2009 & I haven`t tried this product yet. Thank you Mrs. Sharon Alspaugh 1390 Wayne St. Apt. C Troy, OH. 45373.
-Update To My Previous Post-
Rarely one to voice a complaint w/o also working to secure a solution, I spent a part of my day off searching for answers...and like a dog on a bone, I can promise anyone who cares to read this, I will reach a solution, even if it means I have to throw a few more dollars at the problem, not to mention precious time!
So, I'm completing paperwork for my bank to file a dispute, and have emailed an attorney re: options. In addition, I've contacted another person on this site who's also determined to stop the unauthorized w/d's on her account and if possible from others' as well.
That's it for today...or until my net post.
THIS IS what they'll post on your bank statement:
U2 SMOKINGEVERYWHERE80 [protected] FL
(along with their unauthorized charges)
-----------BUYER BEWARE! MAJOR SCAM & CON-ARTISTS AT WORK HERE--------------------
I ordered the 9.99 trial and cancelled within the two weeks as instructed for per their "guaranteed" no further billing policy. They ignored my request, (per their request) and I mean via phone and emails. I have all the dates and times, spoke with "Blondine" # 42328, 2x and most recently with "Phillanna" # 42530.
Was told 2x by Blondine I'd receive a refund of my money within 48 hours, which by the way continues to be withdrawn without my approval in the amounts of $99.02 on 10-14-09, then $49.99 0n 11-16-09, and $17.84 on 12-15-09. Now today, Philanna tells me I "should be getting an email within 24 hours re: the status of my refund." Say whahh...??
I have sent all of their unopened products back at my expense with confirmation upon delivery receipts, and yes, they've received them! This company is unscrupulous, and I am contacting my states' attorney as soon as I'm finished typing this, in an attempt to end this nightmare!
Perhaps a great idea, but what a shame to ruin it with unprofessional rip-off personnel or maybe it's the actual owner behind the scam, who knows.. Either way, shouldn't he be accountable for his employees actions i.e. theft from other people's bank accounts?
If anyone else knows of any other recourse please chime in ASAP.
Ordered free trial online and it was promptly billed to my credit card for shipping.well, nothing sent for over 30 days, so I guess my 14 day free trial went away!!! I called and cancelled my order after going thru a looping telephone system for an hour.So now my product arrives almost 45 later and they billed me the full price 99.95 after I had cancelled.
I called my credit card company and is in dipute and once agin called cigarette company and went thru the loop onl;y to get hung up on. I still have the package, unopened, and refuse to even think about paying for return shipping.What a scam...buyers beware..
I decided to try the smokeless cigarette for a trial period in which I paid 9.95, I immediatley sent it back when it read that if you try it you buy it after I recieved the trial product. Since I sent it back several weeks ago I have been charged $99.02, 49.99, 49.99 and another 49.99 on my credit card. I have tried to contact this company and have had no success. In the meantime I have been charged for over limit charges to my account. I have tried to stop them from adding anymore charges. Any advice on how to get my money back would be greatly appreciated.
Do not buy from this Company, not only their product does not work, they will scam you.
They say 14 day trial, but they charge you $9.95 If you want to canceled you need to wait until you received the product, and that takes over 3 weeks, Then they tell you the 14 days is up, they start counting, when they confirm your order. So then they bill you $99.95
And you need to cancel any subscritions, (which until now they can not explain what it is) because I call them and canceled. They say no more charges, one month later another charge of $49.95 and I have not order anything else from them. You call them and they do not know why was you charged again. You ask for refund and they say 3 to 7 workings days, after they find out why you were charge, which can take 3 weeks. I'm waiting for the lawsuit against this company to join in.
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