I am appalled by the ignorance of this company and the accusation of me altering my social security card.I didn't receive my income tax check so I asked them to put the return on my bank card like they were originally supposed to do but they didn't. So they asked me to file some paperwork, I fax it and heard nothing for a week. I called and they said they didn't receive it.I sent it again they said I needed another form after calling me and there worker liars. So, after explaining to them that I am disabed, with no home phone and no car, and that there ###ed I went ahead and sent them a e-fax transmission from the comfort of my home. I sent every imaginable document that they told me to and had the balls to tell me that the fax transmission of my social security card was altered. Well excuse me but unless someone is a damn CSI Detective, who the hell do they think they are.What because I am tattoo'd and a different nationality I am a thief or a liar. I think we have a legal problem here?Now I apologize that its so good or not the right size, but all I know how to do is scan and send
I also used turbo tax to file my taxes and santa barbara tax group was suppose to direct deposit my taxes.. i recieved my first email saying that i would get it on the 12th . then when not recieved I got another email saying my money would be direst deposited on the 19th. now being the 19th they said that my bank rejected my deposit and they had to send me a paper check that I would recieve within 5 business days. Thier web site says they disbursed 5.00.. however my refund amount should be4738.00 where is my money ??? I guarantee I will not be using turbo tax again..