I have been ordering Revolution for Cats for my cat from www.vetshoponline.com. I have also ordered de-worming medicine from them which worked to de-worm my cat. I became concerned regarding whether the Revolution is genuine or not after seeing a lot of negative press on the net. I contacted Pfizer in Australia regarding the authenticity of the medication and received a letter from Pfizer here in Exton, PA indicating the product is not sold to them. IF THE PRODUCT IS NOT SOLD TO THEM IT IS FAKE PRODUCT!
I am uploading the letter from Pfizer as proof. I am a consumer who has done business with them for 2 years and not a competitor.
I am very upset. I contacted the 800 number they offer on the internet and spoke to someone who could barely understand what I was saying. The customer service agent indicated that the company COULD NOT BE CONTACTED OR REACHED, and I could only talk to her, an order taking clerk who would pass the information on. This is beyond belief. This "company" needs to be stopped.
I have a cat with severe flea allergies. She's an indoor cat, but she escaped on me one day and became infested. I bought Revolution because it's supposed to be marginally safer than Frontline. I used it according to the directions. I liked that my cat had zero adverse reaction to it, and for the first few days it seemed to be working as promised...she stopped scratching herself bloody and losing fur. But in a few days she was back to being scabby. I waited one month, as directed, and applied it again, with exactly the same results.
I just wanted to let people know that this product doesn't always work, and maybe save someone else $40 or $50 bucks.