it was 25 sept 2012. train (dmu jalandhar from ambala to churalu takarla) arrived at the kharar (punjab) railway station. i asked for the ticket. station master gave the tickets to another passenger after the arrival of the train but refused me. when i asked him y he is doing so. he said train has arrived and we dont give tickets after arrival. i said u are giving to another passengers but not me. i forced him to give the ticket and suddenly he came out from his room and called me and slapped me in front of all the passengers. i said to railway police to take action against him. but they forced me to not to complaint against him.to make a compromise and they didnt register my complaint. and station master was still talking badly. he didnt have any regret what he has done. so please take action against him as soon as possible.i shall be greatly thankful to you.
I traveled from Delhi to Jaipur by Train No.14311(Ala-Hazarat) in AC-3 on 25-8-11.PNR nos.[protected] and [protected] respectively. Our berth nos.were 49, 52 and 60 in coach no.B2. The coach was very dirty and outdated.There were lots of creeping insects(small cockroach like-kansari in Hindi?).No one was available for taking the complain.2., The glass between 49 and 52 was broken, but in place and nothing was visible out side.3., There were no curtains to block the passage.4., Toilets were dirty and cracked.
Ironically there was a list pasted on top of the door that the coach that it was inspected by a committee of 3 top officers and found it fit.I want an explanation from NR for such a poor state of sanitation.
Dr.Jamanlal, Jaipur, M-[protected].
I boarded into train at CHHAPRA train no 5048(Purvanchal exp.) on 09-07-2010 with our family and 3 and haly year child.TTE TOOK 400/ FROM ME and given birth from chittaranjan station .When we went to allotted birth we surprised to see that alloted birth no-67 in S/6 COACH is confirmed birth of Mr. D.DAS and we asked him to vacant the birth then he showed his confirmed birth to us.
TTE ALLOTTED us birth no-67&68 in coach no S/6.
We were wainting list of RLWL/57&RLWL/58 PNR NO-[protected].
We failed to understand why this thpe of cheating started in railway by its own staff?
Is railway not paying salary to own staff?
Is railminister has guided her staff to collect money this way by re-selling of confirmed birth to some one.?
Will you stop to do such practice in railway or not?
The train reservation counter has a enquiry counter apart from reservation counters for various counters. The reservation counter person donot have any obligation but for doing reserervations. while doing the reservation if the customer asks for any information the counter employee very easily asks the customer to enquiry at the enquiry counter and denies giving information. Now the customer has to go to the enquiry counter where usually a big rush is there and again get back to reservation counter and again if any doubt araises to the customer again he has to go to enquiry counter. I sugest you to rename reservation counter as enquiry and reservation counters and remove the enquiry counters.