Do NOT buy from them. I purchased glasses from this website i got free shipping WOW cool. BUT...they send me a wrong pair of glasses and then i had to pay $10 for shipping that it was free before and ship back out of my own pocket..I asked to speak with the manager so the lady on the phone said i am the only person here but she connected me with the owner!! I explained what happened but he did not care and when i said i will tell my friends not to use your website He told me i don`t give a **** about you or your friend he said go FU<<<k your self and he hang up on me..I was SHOCKED.. SO i created a web site Popularglassesreport.com it`s up and running...I hope it will help you to NOT use them...
I placed an order for pair of sunglasses that were listed as 'In Stock', I paid extra for "Express International Shipping (7-9days)" only to be told that I had to wait 2-4 weeks because the sunglasses were on Back Order from the manufacturer.
After the 4 weeks I was then given the same time frame of another 2-4weeks.
It has now been 9 weeks since my order was placed and still no product.
After endless emailing and constantly being told that they "apologize and value my business" have I finally had enough and have requested to cancel my order.
I have also mentioned that I expect to be refunded the same AU$ amount based on the exchange rate the company used when I purchased the item and not just the $US figure so that I won't lose money.
Website advertises price match--sent email with requested information for $50 price match. Price match never refunded. Also, paid for and ordered cleaning kit--never received. Amount never refunded. Spoke to Jessica who said that Corey Knight, Supervisor, would refund. Repeated phone calls and emails. Promises to deliver. Never followed up. No refunds ever given.