placed an order on the internet with planet caravan for $94.80 worth of goods on the 12th of september, my creditcard was charged as soon as the order went through.
it is now the 28th of october and i have not recived any form of communication in response to my emails.
this is the 2nd time i have used planet caravan to buy goods. the first time went without hitch, so i am surprised and disapointed Brad Owens has taken to ripping people off. from what planet caravan have commented on other complaints it appears they have the best intentions but are just doing it wrong. sort your ### out guys. dont charge for goods untill you send them and answer your ###ing emails!!!
i will remove this complaint when i either get my money back or recive my goods.
Order number: AB-14980
Order Date: 9/12/2010
PLANET CARAVAN MUSIC AND COMICS .. DON'T FALL FOR THIS ONE.. I'VE NEVER ENCOUNTER SUCH COMPANY WHO DOESN'T GIVE A CRAP TO THEIR CLIENTS EVER. BRAD OWENS WILL NOT GIVE YOU YOUR EXPECTATIONS. I'M ALREADY FILING THESE COMPLAINTS TO THE AUTHORITIES. YOU KNOW WHAT REALLY PISSED ME OFF?? YOU DO NOT CARE AT ALL AFTER TAKING MY MONEY!! SO BRAD, RE-SHIP MY FOUR ITEMS.
Brad, email me the shipping cost using USPS. I know it won't exceed $30. Now I am thinking that those "lost shipping" were never sent at all and you are holding my 4 tees just because that's what you are. You should re-ship! Prove that your business is not what we think it is.
My items were lost according to Brad but he wouldn't re-ship it unless I pay for the shipping cost. Why should I ?? It has been almost 3 months since I purchased and been sending him email for a month now with no single reply. Brad, you know how I feel about my orders.. so please re-ship and move on.
Do not order anything from Planet Caravan. I've been waiting for my order now for almost three week...