The adoption clinics were poorly explained and there is no contact number tor each anyone. However, the process was fine and we were able to bring home the dog we wanted. The first red flag was when he was supposed to come vaccinated and all the vaccinations were completely out of date. Not only did I pay the adoption fee which was suppose to include all those, I then dished out vet bills that should not have been present. Then, upon this dog biting my two year old, this "safe haven" and "low kill" rescue did not want any part in assisting me except to tell me to put the dog down. I could not even get the respect of a phone call to speak to anyone who may be able to point me in any direction. I have a hard time swallowing this. This 2 year old puppy now lives with a bachelor who does not want kids and can give him a fantastic home. I do not agree with sentencing dogs to death because my home was not appropriate. If you support animal rights do not support this rescue.
My daughter adopted a puppy from the above website in September 2 weeks after she adopted this puppy ($400.00) the puppy had Seizures we took it to the vet and for some reason the seizures stopped. We contacted Pawsafe to let them know what was going on they told us we should put the puppy to sleep but after 2 weeks my daughter was already attached. So we decided to give him a chance. The puppy was fine for 2 more months no seizures. I contacted pawsafe to let them know and they said that we should have put them to sleep when they told us to.
1) first of all I don't think that should have been her responsiblity
2) they wouldnt compensate unless we did.
I thought that adoption agencies were suppose to help the animals. They made it very difficult for my daughter. After the 2 months he satarted having the seizures again. We took him back to the vet and after another $300.00 we contacted the adoption agency and not only did they take there time in emailing us back but they would not pick up the phone to even say how sorry they were. Some day she might want another puppy but after this experience and money I don't think that will happen.
How do the adoption agencies expect us to help them with there animals if they give away defects that can't be fixed. The money alone will stop her from ever helping another adoption agency.
Thank you for listening to this complaint.