My customer id is 0078495.
here is what the problem.Services like this take customer as granted and for them customer satisfaction is a brand new weird term.They dont care if your net is not working.Ecen if your net doesn't work for 1 month they will still take money.That's the only time they show interest in you.Sometimes they don't sgow you the bill and press late fees on you.This type of service should be banned.In the world of awesome startups, these services let people expect lower than ever.They lose trust.
They are like gangster with no youthful mind run by lazy [censor] bad business person who really really don't care.Please if you want to set example how services should be and how making world a better place is important than earning nay stealing money with license then please boycott this service.
I've been using ortel for almost a year from now. I didn't realise in the first time but they are charging something extra after every call and every time you connect to the internet. And if your internet bundle finishes it consumes around 20 euros every hour.
I contacted them through their customer care service with no success. I believe they have no body working in their office.
I waited in the line around 25 mins. And nobody was connected for me. I spent 8 euros just to wait on the line, they are doing this all the time.
Please do not use ortel!!! Never and ever, and please tell your friends about not to using them.