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Welcome to our customer reviews and complaints page for We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

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5:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more Miss-sold the hotel and grade and horrible customer service

We booked the 5* Vici la Plantacion from We were offered Superior Sea facing room. However, it was not true. We were offered a room that was not sea facing and the hotel asked for additonal 50 Euros to get a sea facing room. We were told the transfer are private, but this was not true. We were clubed with another set of passengers. This is a cheap company who missell you with 5* quality service and deliver a 1* service. Avoid them at all cost.

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7:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more Cost of changing passengers name

I booked a holiday for two people to Fuerterventura, self catering and due to depart on 30/01/2014. I booked this on 30/08/2013 and it cost £512.72. I am the lead passenger and its with my card that the cost is being paid with. Unfortunately the other passenger is unable to travel so on 03/10/2013 I tried to change the passengers name and I was quoted £170 to change. All the travel organisation needs to do is change the name, I have not provided any passport numbers or other details other than names of passengers, surely it cant cost this to simple change a name on their computer and let the airline know? The cost of the change is nearly the cost of the holiday for one person! Alex Gurmin

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