I think the business model of this company is data harvesting and the potentially unlawful accumulation of CC #'s and associated info. My guess is that they sell this (your) data. They certainly have no intention of fulfilling many orders, at least on the basis of my experience and what I have read online. I have filed a complaint with the AG's office in California and urge those of you who have suffered through the BS order cancellation to contact your AG's office also. Beware...they are up to no good and should be stopped...I'm trying!
I bought a laptop from them and I got a call days later saying they wanted to verify something. Almost 5 days later they keep on telling me they need to do all kinds of verification and I have not gotten my order. I will never do business with them and please don't do business with them. They are the worst company out there.
Ordered a laser printer for a small business office, found Onsale.com through bizrate.com-the company was rated very well by consumers it said. So I ordered the printer on a Friday, came to work on Monday and got an email and a phone call from some other company saying my credit card was denied (it wasnt) and please call them with my credit card number and my order number. I called onsale.com, not this other company, to see if the email was really through them or if it was from someone that got my information somehow. The phone system at onsale.com is horrible, you cant navigate through the buttons it tells you to use, all customer service representatives I spoke to were foreign and difficult to understand, and they werent concerned at all that an odd company had possibly gotten my information from them. I got nowhere on the phone, I emailed them and got no response. Then I went back to Bizrate's website and actually read the customer reviews, this place got HORRIBLE reviews! I'd advise everyone to stay far away from them!