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The good, the bad, and the ugly - discover what customers are saying about Online Big Store

Welcome to our customer reviews and complaints page for Online Big Store. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Online Big Store.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Online Big Store's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Online Big Store, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Online Big Store. Your feedback is an important part of our community and will help others make informed decisions.

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7:12 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Online Big Store Scam

No doubt about it. Online Big Store is a total SCAM. THEY DO NOT SHIP ANY PRODUCTS. Stop payment ASAP. It does not matter if you take their free shipping offer or you pay $50 for expedited shipping. It does not matter if you get emails from their customer service confirming shipment or confirming refunds. THEY DO NOT SHIP. THEY DO NOT REFUND. They have a very professional looking website, but it is all FAKE. Paypal has blocked Online Big Store due to numerous complaints. If you use paypal you'll be invoiced by an individual, not a company. This allows them to withdraw your money sooner. IT'S A SCAM. I regrettably have a lot of experience with this company. Because they operate in a foreign country many consumer protection laws do not apply. It can be very difficult, if not impossible, to recoup your payment. No matter what they promise, do not pay them. If you have paid, stop payment as soon as possible.

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4:10 am EST

Online Big Store Money scam

I ordered laptop from the website of Online big Store. I paid about $400 through PayPal. The seller wrote on the website that the delivery would take 7-9 days, but I waited about a month. Also the seller responded very slowly and didn’t provide anything useful. I placed the dispute and waited for money, and the seller provided me the email, where he told me that they sent me money. But I haven’t received it. Please, if someone here had the same experience, can you help to return money back?

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GySgt John Murphy
Fort Worth, US
Jun 19, 2014 2:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered laptop from the website of Online big Store. I paid about $449.00, through PayPal. The seller wrote on the website that the delivery would take 7-9 days, but I waited about a 2 weeks. Also the seller responded very slowly and didn’t provide anything useful. I placed the dispute and waited for money, and the seller provided me the email, where he told me that they sent me money. But I haven’t received it. Please, if someone here had the same experience, can you help to return money back?

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Julio Zambrano
Galveston, US
Apr 23, 2014 10:18 pm EDT

I ordered a laptop on 4/4/14. I paid $ 629. They said that I would receive it within
7-9 working days. I still have not received it by 4/23/14. I did try to contact
them several times throughout the last few weeks. I was getting no responses.
I paid them through PayPal. No way will I Ever
Order Anything from them Ever Again! I hope none else does either!
I'm just sick about the whole situation!

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PeterG.
Pembroke Pines, US
Mar 04, 2014 10:41 am EST

Same problem here, I ordered about a month ago and no delivery yet !

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