I used to work for this horrible company for 3 years at their Canada location. All I have to say is that these people know nothing about how to run a business. I may be a disgruntled, angry ex-employee, but it is the result of how the treat their employees. First of all, they don't care about their employees, or the conditions in which their employees work. The facility is disgusting, the bathrooms are in the same condition as a public mall washroom(nasty), they dont pay their employees even HALF of what they SHOULD be getting paid... They pay technicians MINIMUM WAGE! Are you F'ing kidding me!!??
And, oh yeah - They don't give raises. Yea, you read that correctly, they DONT GIVE RAISES. Doesn't matter how long you've been there, or how well you perform in your job, they will NOT give you a raise in pay. Asking them for a pay increase is like going to a bank and asking the security guard to open the safe for you so you can help yourself to the thousands of dollars inside...won't happen.
Don't let me get started on false promises. They'll lead you to believe that you're doing such a great job, and a promotion is well on it's way - keep dreaming buddy. That promise was made just to keep your ### from leaving the company before they got what they wanted out of you.
Their technician quality? All ###. I wouldn't recommend anyone to send their laptops or gaming units to Nexicore for repair. The big problem with the repair quality, and the reason why so many people have issues with Nexicore repairs, is that the technicians do not care. Plain and simple. The techs are treated so poorly, that they just push the units out just to meet their daily target. There's no real care and effort going into the repairs.They don't get paid well, and they're treated like sh*t, so the only logical reaction ( and i don't blame them ) is that they dont give a f*** anymore. Some are only really there because they have no choice but to work there for the time being. Its sad really when you think about it - You cant find work, so you're forced to work in a depressing sh*thole with ### management.
Sigh, but in the end, they (management) are the ones making the real money, so why should they really care about the happiness of their employees right? Maybe because the lower the quality of repairs, the less business they will retain and obtain in the future. Looks like they're about to crash and burn anytime now too. I give them 4 more months tops before they go under. ###ers.
worst company ever they treat technician like piece of scraps, and they use defective parts to fix customer's laptop those STUPID customers to pay some amount like $400 for a use motherboard, most of the time even the laptop doesnt worth that money.
plus they let a bunch of cubain that just come from the boat from cuba leading the company, they have no education, no canadian experience, no english nothing, i know one day they will shutting down.
AND IF THE OWNER OF THAT COMPANY CHECK THAT BLOG THEY SHOULD DO A REFORM OR SOMETHING BEFORE IT'S TOO LATE.
worst company i ever worked for they need shutting down they use refurbished parts for computers and tvs pity they don't tell the customers that when they pay for the warranty they treat techs like there two a dime they don't deserve to still be in business ive done work rushing around from where i live upto 80 miles away when they first started doing tvs they swamped me with packages that had no return labels then tried to charge me for not being able to send them back it was a joke i had over 40 packages with parts in that i pushed and pushed to get returns for all they did was was threaten to charge me for them.
Don`t be fooled (like I was) of their flashy website that gives the illusion of a "Fast, Reliable service" of your Xbox 360! Their website makes you believe it will be fixed Quickly and reliably by their "trained" technicians. After a MONTH of their excuses as to why they haven`t fixed it yet, I got it back in worst shape than my original complaint! I sent it back with the promise of "expeditited repairs. I got expidited right to the back of the pile and after many, many promised return phone calls from a technician, (that never happened) I told them to send it back and give me a refund! (Haven`t received that yet either)WORST customer sevice ever!!
After sending my laptop to this company, it has returned to me with different problems that I original sent it for, first was no power, I received it powering on but bad video, second time bad video, I got it back no post, my third time they had to replace the system board but the one they replaced was a used one that has problems with sound, this company has gotten lately the worse service according to my experience, I will not send a laptop to this company never ever, I do not recommend this company, be aware of this company name, NEXICORE.