National Motor Sales Complaints & Reviews

National Motor SalesSham of a Company

This is the biggest sham of a company I have ever encountered. Vegas style used car salesmen that rip off customers with solicitation of a money back guarantee that they have no intention of honoring. I didn't even receive ONE call from the posting of my vehicle and dropped the price over 10k off KBB to see if i could get a bite or if the company was simply not trying to sell my vehicle as promised. I followed up asking for additional service to which i received a virtual hand job and a wave goodbye from Basil in customer service; thanks for the good times and empty promises YOU HACK. I have been told by 3 different people my refund has been processed as all documentation was notarized and ON TIME. This spans back 3 months and of course, no refund. I have never been more disappointed in the business ethics of a small business in my life. SCRAP the company and let the kids go back to dealing drugs in the mean streets of Vegas, they are a bunch of CARNIE'S. PLEASE DONT WASTE YOUR TIME WITH THIS COMPANY AND PASS THIS MESSAGE ALONG.

  • Hi
    HickerBilly89 Mar 16, 2010

    S-C-A-M

    "Quinn" left a voicemail on my cell phone this afternoon from the National Motor Sales group and said he received my voicemail, I never contacted these people. They got my listing off of Craigslist and phoned me...

    And that comment that one of the reps for National Motor Sales left on another complaint in regards to unhappy people posting is total crap! They said that the reason most people don't get a refund is because they are unable to contact the person they scammed, if they contacted you back and got in touch with you, obviously there had to have been communication for them to agree and go into a deal with your sketchy scam, so that's a sack of crap that you can't reach the people you're scamming... it's a lie, and you have every means of contacting those people...

    Stay away please! For the sake of your wallet!

    0 Votes
  • Jj
    JJAndersonBoat Jul 22, 2010

    I listed my boat with National Motor Sales, and within a week of getting it listed with them, I was getting calls on my boat. I also received a call from Quinn on my voicemail a few days after listing on Craigslist. I called back, and spoke with a lady named Janet who explained the program and how it works. They never guaranteed money back for any reason, and only guaranteed they would advertise the boat until it was sold. I was unsure about the company, but I decided to pay the $129 and get it listed. My boat sold through the company after about 2 weeks total, the buyer was financed and the lending company paid me for my boat, the full price I was asking for it. They picked it up a few days ago and delivered it to the buyer, who I spoke with and has received it. I am very happy with the service I received from Janet, the service in general, and the customer service agent, Sam I believe, that helped me when I had a few concerns.

    0 Votes

National Motor SalesNational Motor Sales Scam – not so much actually

These guys aren’t as bad as they’re made out to be – in my opinion. I hope writing this will help them out because from what I am reading on the net they could use some positive word of mouth. I write lots of reviews and don’t mind being a devils advocate now and again. Anyway, it’s a bit long, but here’s my story.

I had gotten a call about two months ago from National Motor Sales asking if I wanted to sell my boat and that they could help me get my boat sold. I was really leery that it might be a scam and in fact hung up even though the young lady was really nice and polite. I then sent them a nasty email that went like this (my copy and paste below):

National Motor Sales:
Do not call me ever AGAIN! Remove me now xxx-xxx-xxxx!

XXXX

Yeah, I was mad as hell and I bet they got the picture. To their credit I never heard from them again, ha ha!

So after about two weeks or so I was getting pretty desperate. I had gotten calls from other places offering to sell the boat, but the girl at National Motor Sales was the one that stuck with me. I figured it might be worth a shot to call back and see what’s what. I got a hold of her and she went on to tell me that National Motor Sales does marketing, places ads on the net and all this other stuff. Since I was asking what I thought was a fair price for the boat I figured why not. I wasn’t getting any action in my town so maybe they could get me someone somewhere else. She was a good sales person, what can I say?

I placed the ad, sent some pictures, made some edits and waited. I waited some more. And I waited even longer. Man, I thought for sure National Motor Sales took the money and ran. That’s around the time I started doing searches on these guys and saw some of the stuff that’s been written. So I sent an email, got a reply back asking that I be a little patient and see how it goes for a moment. They also gave me a feature listing, but wasn’t really sure what that exactly is.

Anyway, after about 3 weeks the phone rang and it was a guy in Georgia (I’m in Texas). He saw the pictures and asked if I could send some specific shots. I did. He replied back and made an offer than was unacceptable. But I was happy I finally started getting calls. After two more weeks I had gotten 3 more calls and they were all pretty general in nature except one gentlemen in particular. He asked quite a few questions and he seemed sincere. Well, it turns out he was serious because he was in my backyard two days later checking out the Sea Ray. We struck a deal after about 4 hours and he’s the new proud owner of a damn fine boat.

After about a month and a half and a handful of calls I did get it sold and for a price that was at least at my expectations. Could they have gotten it sold sooner? Hell yes they could have, but it is sold and I’m happy with that. I figured sharing this here would do National Motor Sales a bit of justice.

Take Care

  • Ro
    Rookeworld6 Mar 05, 2010

    Im not sure whether or not National Motor Sales is actually a scam, but I dont see any reason why an individual can not/would not sell their automobile themselves, given all the available technology and low cost marketing tools out there. With some creativity and research anyone can get their item sold in a reasonable amount of time, as long as its at a competitve price.

    FYI . . . Forget about using KBB to measure the value of your car! simply research similar listings in your area and price it accordingly. Also, dont be greedy, give your buyer a fair price and they will appreciate you and your word. Of course you will still get the low ballers, tire kickers, and cheap-o's regardless of what you put in your ad, but this comes with the territory.

    Finally, if you are asking market value, or close to market value for your car, dont even bother with Ebay! it wont sell for that much, and you will waste your time! One possible exception would be a rare or exotic car, but even then potential buyers will be more likely to low ball you on Ebay.

    Just my 2 cents. But for those who chose to use National Motor Sales and similar marketing groups I wish you luck!

    0 Votes
  • Hi
    HickerBilly89 Mar 16, 2010

    S-C-A-M

    "Quinn" left a voicemail on my cell phone this afternoon from the National Motor Sales group and said he received my voicemail, I never contacted these people. They got my listing off of Craigslist and phoned me...

    Total scam... And that comment "they" left on another complaint in regards to unhappy people posting just to make them look bad, if they contacted you back and got in touch with you, obviously there had to have been communication for them to agree and go into a deal with you, so that's a sack of crap that you can't reach the people you're scamming... it's a lie, and you have every means of contacting those people...

    It's ridiculous these National Motor Sales cons trying to say that they had no way of contacting the people they took money from. ABSOLUTELY IMPOSSIBLE when they sent e-mails and your people sent them back to confirm business transactions! LIARS...

    0 Votes

National Motor Sales — Did not refund costs as agreed.

I advertised my motorcycle for sale on craigslist.com in February of this year. A few days later I received a...

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