Charges on my telstra bill from this company all I want to do is unsubscribe so I do not recieve any more charges. Telstra who are charging me saying the are only passing on charges from a third party are unable to give me a bloody phone number so I can unsubscribe.
On the 9th Jan I took an IQ test advertised on FACEBOOK & was told to enter my mobile phone no. for the results to be sent to. Over the preceding weeks I was sent txt messages containing IQ test questions which I ignored and deleted. Finally I replied to a text with the word STOP. Unfortunately, I had alredy been charged $30.50 in charges being $4.50 per text.
I have had over $55.00 worth of unauthorized 'items' from MWAYTS which I never purchased - I paid...
I've received text messages from Mwayts through a service called 19745555MT in my Telstra mobile, which I didn't requested or authorized. The messages now have stop coming but there's still $120 worth of messages that I'd like to be refunded. I've called the number they provide and it's impossible to talk to anyone, there's just a message saying all operators are busy! As if! Who's gonna pay me back now?? Can anyone help me finding a proper number that I can talk to someone and get my money back?
When I started a plan with Telstra, MWAYTS kept sending me these messages that I didn't know anything about. It's caller "Flirt Club". I deleted them, but when I got the bill from Telstra, it cost me $99.00 a month, even though I put a stop on it. Rang Telstra, and they said, I will stll get charged, even if I put a stop on it, unless Telstra put a bar on my phone. Now, I've got another bill from Telstra, and it's even worse. I'm going to switch on to Vodafone, which I was before, and I had no problem with pre-paid at all., until my partner talked me into it, to switch to Telstra which is my big mistake.
3 months ago I purchased 1 game from MWAYTS, I read the fine print sent STOP after receiving game, only to be charged 4 more times $20 later. Rang Telstra they told me that sending Stop is not as affective as sending Unsubscribe, so did that. Received text from MWAYTS stating I had been Unsubscribed. All over NOTTTTTT! Next bill from Telstra same thing. Contacted Telstra they put a bar on Texts, which I thought I already had? they refunded me $25, I sent 3 more STOPS to you it guessed MWAYTS. Have now switched off phone for a month to see what happens on the next bill. Please don't use these bogus sights. I did this in good faith. I was happy to pay $6.50 for 1 game, Not $20 a month for the next 3 months later. Do yourself a favor don't give into your kids. Don't use MWAYTS [protected] MT.