Through the use of a credit report website, I was automatically signed up for a monthly membership plus a membership to MVQ*CLUBSAVE, which has billed me $1.00/mo for over 9 months. Initially, once the charges show up I called and canceled, apparently there are more than one membership and it was not canceled at that time. I called [protected] and was able to speak with a rep that confirmed my cancellation in July 2009, and was told that NOTHING was billing my account. However; when I informed the rep of each date and the amount, she was then "able" to see what I was being billed for. I was not given any refund and when I spoke with the supervisor she could not explain to me what the membership benefits were or what I was saving with MVQ*CLUBSAVE, I was given a confirmation # for my cancellation, which also happens to be the PO Box number that I was given to file a complaint with the compliance department. I asked what membership benefits would be offered with MVQ*CLUBSAVE, if I was a new customer and was told once again by the supervisor that she was not able to provide me with that and refereed me to http://www.membershipcenter.com/index.aspx for more information but could not direct me as to how to find the information as she did not have access to the internet and could not tell me.
I see that this company some how had my credit card number and been taking money out of my bank acct., I only knew about on unautorized charge but after calling this company and be asked for my name and phone number they stated that they had no info on me but if I can give them my card number they can look it up that way. then they stated it may take 60 days for the info to enter there copmuters. I went to the bank and looked more in to this and my bank stated that they have been taking money from my acct. in May2009 to now 2-03-10 and it always $1.00 each month and the bank only can go back 60days for credit that 3.00 that I had been given from the bank. I did not ask or give any unautorizion for them to take this from my bank and wanted my full amount of money back.
I keep seeing this: MVQ*CLUBSAVE on my account for $1 on occation and I don't even know who they are or what it if for.