A few moths ago switched to the service of this company based on their promised lower rates if calling USA, Canada, Bosnia, and Serbia. Telephone bills were overcharge. If calling Bosnia 18 min, I was charged 32 min, if it was 12 min, the charge was 22 min. I paid second to last bill ($64.85). Their customer service claimed that I did not pay. Provided the bank proof of the payment and faxed it to them. Got response that they received the faxed document. The last bill was for 64.85+35.48+late fees = 109.45. Less than 20 min call to Bosnia was charged as 47.01 min call, less than 28 min call was charged as 70.39 min call. A couple weeks ago I cancelled thei service. Asked for explanation for the overcharges and refusal to accept that I've paid previous bill in full and on time. Got response that they did not receive payment, late fee remains, and as to the overcharge, I am not their customer anymore.
I signed with this company in November, 22, 2010. They promis me better prices and better conection with Romania. Nothing was true specialy the conection was very, very poor, so I canceled with them in December, 8. But they still send me a bill in december, so in January I cancel again and today is January, 29 and I have a new bill due in February, 8. They stiil switch the conection from my curent long distance company and I realy do not Know how to dill with them.I hope you can help me. Thank you very much! Elena Prodescu tel [protected]
Modafone is a long distance company and they called me to offer a good deal for long distance call. First off all i asked if there are any additional charges besides the calls and taxes . they assured me that they are no such thing, i asked twice and again they told me that i will pay the phone calls only, When i receive my first bill everything was ok but after that i soo diferent charges beside my calls : Network acces contribution @2.42, federal subscriber charges $0.76, Universal Service charges $3.53 also the bill is every 10-12 days and io got charges twice as Credit recovery$4.82 stating that i was late whit my bill but that because the bill arrive at destination 1 day late (memorial day time or because of the week-ends )
MODAFONE is totally a SCAM company. www.callmoda.com I signed up with them on Oct 19th. Recieved and paid the...
This company is a fraud. I signed up with them in November, 2009. After I made my first international call, I received the bill in December right before the holidays. The next day I mailed the check thinking that it will get there in time. In January I did not get a bill from them and I assumed, because I did not call anywhere I did not owed them any money. Boy was I wrong. Today Feb 25 I got the bill from them and to my surprise I owe them $12.10 and that includes late fees from January, and a $4.82 "credit recovery fee". My usage for Feb was $1.04 plus junk fees. Trying to talk to them the first time I got nowhere but by my second attempt I got the $4.82 removed which made my bill around $7 and some change but there was a catch, only if I pay now with a credit card and the payment has to be $10.00 therefore I should look for a credit in my next billing cycle. I was also promised 500 minutes to anywhere, which by now, I don't think I will ever see. I am very disappointed with their deceptive practices, and by the way they round up the bill without telling you, hopping that you wouldn't see the overages. I also found out that this company is not even registered with the FCC. My advice to anyone is to stay far away from them. THEY ARE NOTHING BUT SCAMMERS AND LIARS.