Menu
Mandurah Outboards
Mandurah Outboards Customer Service Phone, Email, Contacts

Mandurah Outboards
reviews & complaints

www.mandurahoutboards.com.au
www.mandurahoutboards.com.au

Learn how the rating is calculated

2.0 4 Reviews

Mandurah Outboards Complaints Summary

1 Resolved
3 Unresolved
Our verdict: When using services from Mandurah Outboards with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for Mandurah Outboards has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Mandurah Outboards. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Mandurah Outboards reviews & complaints 4

Sort by:

Newest Mandurah Outboards reviews & complaints

ComplaintsBoard
D
9:25 pm EDT

Mandurah Outboards Stay away

Cannot believe these people a worker called me to say that the new parts they got for my boat that were for warranty they had kept and put for sale and simply put second hand parts on my brand new boat took boat there over 6 times and never fixed i cannot believe these people and that karen has the rudest biggest mouth i cannot believe how they can treat customers that way eve their workers to dob them in !

Read full review of Mandurah Outboards
Hide full review
ComplaintsBoard
M
7:16 pm EDT

Mandurah Outboards Poor customer service

Recently I experienced problems with my outboard running like a it needed a good tuneup promised some one would call 3 times stayed home to make sure the service guy would call no one did clearly Mandurah outboards go not give a dam about supporting their clients by the way I have purchased over $100.000 worth of Mercury products of the in the last 10 years will go elsware after this episode.

Read full review of Mandurah Outboards
Hide full review
ComplaintsBoard
T
5:42 pm EDT

Mandurah Outboards I cannot believe how they can treat customers that way

Cannot believe these people a worker called me to say that the new parts they got for my boat that were for warranty they had kept and put for sale and simply put second hand parts on my brand new boat took boat there over 6 times and never fixed i cannot believe these people and that karen has the rudest biggest mouth i cannot believe how they can treat customers that way eve their workers to dob them in!

Read full review of Mandurah Outboards
Hide full review
ComplaintsBoard
K
12:07 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mandurah Outboards Bad customer service

Bad customer service is simply a gross understatement at Mandurah Outboards. Not only did they misdiagnose the problem with my boat but once they completed their so called repairs, the boat came back to me in worse condition (no reverse gear).

Somehow they managed to talk me into spending more money and after I picked up the boat the second time, the bill was higher than originally quoted. Although angry, I politely questioned the bill and was quickly shut down with a verbal barrage from the mechanic and girl at the front desk. Unbelievably, when I next took the boat for a run, the problem still wasn't fixed!

So there I was $1000 worse off with a buggered boat and no answers. To the stores credit, the owner called me back after I complained, and promised to rectify the issue within a few weeks. He was very understanding, but unfortunately that's the last I ever heard from him. When I called for an update a few months later, the same front desk lady refused to put me through and treated me like a common criminal. I was driving at the time so the phone was on loudspeaker, my girlfriend in the car overheard the conversation and was literally gob smacked at her rudeness and unwillingness to help.

Save your money, time and sanity people, go somewhere else and tell your friends the same!

Read full review of Mandurah Outboards
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Mandurah Outboards customer service

Phone number

+61 895 817 224

Website

www.mandurahoutboards.com.au

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Mandurah Outboards?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Mandurah Outboards Customer Service. Initial Mandurah Outboards complaints should be directed to their team directly. You can find contact details for Mandurah Outboards above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Mandurah Outboards. Discuss the issues you have had with Mandurah Outboards and work with their customer service team to find a resolution.