I have received "subscription package" in the mail and have had charges placed on my charge card from above and cannot get credit and cancellation confirmed. They said they talked to me in December at work #, but I have been on disability since May. They are charging me $24.95/month for magazines (and I do not even read magazines).
How do I get cancelled and credited?
I had received a phone during the week of 10/13/08 from [protected] that introduced themselves as part of my Wells Fargo Rewards Points and that I would receive a $50.00 free Gas card for being a part of the service and an opportunity to receive some magazines at NO Charge for the 1st 30 days and if I didn't want them that I could call them back and cancel.
At no time did I give them my Checking Account Number at Wells Fargo but on Sunday, 10/20/08, I checked my account and I had been charged $3.95 twice and today, $2.95 twice without my approval. This is not doable since I have recently lost my job and I must watch my money expenditures.
Today, 10/20/08, I notified Wells Fargo to make a "Fraud Charge, " but I told them that I would contact this company on Tuesday, 10/21/08 to cancel their account that was indicated in a letter that they sent to me on 10/16/08 before I had them to make any type of investigation and cancel my "Debit Card".
Note this is the statement in their letter to me:"Service will continue with regular monthly payments of $14.95 billed on the 16 of each month beginning on 11/16/08.
THIS COMPANY MUST BE STOPPED - PLEASE ADVISE WITH ANY FURTHER ADVICE ABOUT THEIR ILEGAL ACTIONS! PEOPLE LIKE ME WHO ARE UNEMPLOYED THESE DAYS CANNOT AFFORD TO LOSE (1) DIME. Note I usually ignore these phone calls but they had been constantly calling for several weeks...I was fooled by them making an association with my Wells Fargo Bank.
Recently I noticed two purchases that I never authorized or made had been recorded on my online checking account.
I called my local Bank office and secured the phone number of the party charging my account and called them. They were not helpful. They said that in order to correct any errors they would need to access my account. But they had no account listed under my name, phone number or address. I was not listed in their system as a customer. The person informed me I would have to give them my debit card number in order to access my account.
I informed them I could not provide this number over the phone since I had no idea who these people were, and for all I knew, they could subsequently raid my account. I asked them if they could tell me anything about the charges and learned that the $3.95 fee was the initial setup charge and the $7.96 fee was the first monthly payment for a subscription to four separate magazines. Since I subscribe to only one magazine and have a fixed income, I would never subscribe to four magazines.
I asked for the name and address for the corporate headquarters and a phone number to contact them. I was informed either that the number could not be given out or that no contact phone number existed.
I then informed them that I would contest the charges with my bank and stop future payments.
I was informed that if I did so I would be turned over to a collection agency and credit reporting agencies, and something else I don't remember. I was told for the fourth time that the only way they would cancel my account in order to stop future charges was if I provided them with my debit card number.
Incidentally, I never received any magazines.