Last Chance Payday Loans Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Last Chance Payday Loans — unauthorized debit withdraw

I applied for a payday loan and they told me that I had signed up for the Id Protection services and they...

Last Chance Payday LoansCharged fee for ID theft Ins.

I applied for a payday advance loan through Last Chance and was charged a fee of $31.98. When the charge appeared on my account all it said was that it was an automatic debit with no other information. I then had to go to my bank to research the transaction and got the phone number to call. The operator informed me that the charge is an automatic fee when you apply for a loan, no matter weather you actually take the loan or not. The fee is for "ID theft protection". I was told to visit this site and was given a cancellation number to input and then told that I had to call back 24hrs. after I put in the cancellation number to request the refund again.

If I did not follow all of these instructions, I would continue to be billed on a monthly basis for a service I NEVER authorized!!!

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    2 Responses
    • Au
      AustinOkie Jun 06, 2008
      This comment was posted by
      a verified customer
      Verified customer

      I had this happen to me and I put a stop on the system with my bank. I was able to get the money back AND cancel the monthly payments all in one call. I have to redo the cancellation in six months!!! But I was able to get my money back, RIP OFF!!!

      0 Votes
    • Fr
      Fred or Bonnie Perkins May 26, 2008
      This comment was posted by
      a verified customer
      Verified customer

      The same thing happened to us does anyone know where they are located. I would like to know and see if they are with the BBB so we can fill a complaint.

      0 Votes

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