My son & I joined my local LA Boxing gym about 8 months ago and then he started soccer and my work schedule changed so we where unable to attend the regular classes so we started the cancelation process. It took about 2 months as the trainers / employees running the gym had no idea how to cancel or even put a new credit card onto my account. When I finally went down to fill out the paperwork, the employee printed one sheet of paper for each contract (2) and I filled out and signed both. I then got a phone call 6 months later stating that I owe $1700+ for past due amounts because I never paid the $50 cancel fee...! And to top it off, the collection lady said she has a copy of my 15+ page contract that has all that info on it. The general manager (Brandon) gave me a one page contract and had us sign an electronic pin pad and when I asked at time of signup about cancel, we told us it was month to month and we only had to give a 30 day notice as we paid our first & last month membership fees up front.
In all I am highly disappointed that scams like this still take peoples hard earned money and I will not only advise my friends and family to stay clear of this company, but I will inform as many as I can about this companies deceitful business practices and failure to inform the public about their true intentions.
LA Boxing franchises, are the biggest rip off companies, that I ever dealt with. I tried to cancel a month to month membership and I repeatedly called and left the numerous messages that they never responded. However they were really quick to debit my card for their money. I called their corporate offices and they gave me the round around, and when I finally got a hold of someone at the gym he was rude and condescending. I tried to explain that I have an ill mother and helping her pay bills and pay for meds and I was basically told that I won't get my money back but they can hold my membership as if I would even bother going there after the treatment that I received. This makes me never want to join any gyms ever again.
I have never been so upset with a company in my life. Your management staff here is so unprofessional. I had my father pass away a few months ago, i tried to get in contact with the gym since i was in and out of the state ( my family lives in a different state) I wrote a letter expressing my need to cancel, Told them about the passing of my father etc. I had to write 3 emails to even get a response. Finally i get a response, and they basically tell me i can't cancel, i asked about a cancellation fee, they told me the only way of canceling is either showing a doctors note, or show them proof of moving from the DMV. ARE YOU JOKING ME! I have never been to a gym where they basically won't let you cancel. This Gym and their management is a complete joke! So unprofessional. I will never return there. EVER. and i will warn anyone not to go here.
Three of my friends and I attended a "free trial class". Of which after Bob, began his selling pitch. After telling Bob, I had no interest due to commitment, he began to badger all of us and was very degrading. He wouldnt stop just kept going and going. I emailed my complaint to be be followed by replys from the owner...of which Suzanna did nothing but belittle me, treat me with no respect, and was completely condescending. I have never been treated this way. And will do all i can to warn the rest of women in my community to not go there.
I went for the annual membership and paid up front to save money...WRONG! The LA Boxing center I joined closed and the fine print on the contract stated they can transfer you to the nearest center. So I paid for a club a mile from my house and couldn't get my money back. Worse yet the smaller print said there was on automatic renewal. So just when I thought the nightmare was over I got a charge on my credit card. Thats when it got really bad. I had to deal with their billing company who would put me on hold for a long time and then send me a letter adding late charges! If you sign a long term deal you could get burned cause they will transfer you to some club miles from your house...and charge you late fees while you try to get out of the deal. Sleezy, guys, really sleezy.
The L.A Boxing in Glastonbury Connecticut closed down last week. The staff was signing people up the day before. The owner knew for three months the place was folding and didn't tell anyone. I called LA boxing corporate and they essentially said, "We sell the frachaise and have no control over how it's run." Oh Really?? They still grab their cut each month. Stick with a real boxing club which is privately ownedand stands behind it's members.
Do not sign a contract with LA Boxing. In may 2008 they changed all there class times and could no longer...