Kiyoseki Flat Iron Complaints & Reviews

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Kiyoseki Flat IronNot worth the money

My co-worker and I bought this flat iron in 2008 and we absolutely fell in love. It by far was the best flat iron we had ever used. I have thin hair and she has super thick hair. Did the same for the both of us. I use a flat iron daily and she uses only about 2-3 times a week.
In May 2009 only 1 year after having it, both of our irons quit working. The digital started crackling for a while and then it slowly started fading out to the point that I had to keep re-setting it about 3-4 times during one session of styling my hair. Eventually it never turned back on.
Hers stopped working about a week after mine and she used it less. I would never ever buy another one because of this. I feel lucky it lasted as long as it did after reading other reviews. Sounds like they have a digital/electrical issue and need to fix it. They don't realize how much more they would sell these irons if only they were more reliable.

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    Kiyoseki Flat IronDon't buy!

    Please read this complaint and do not buy this product! I bought this and I wish I had read the reviews first! My iron broke after about four months of use. It just suddenly wouldn't turn on any longer. As you know, this isn't an inexpensive product. I called the company to have them replace this and they said I would have to send them a check for 19.95 as well as pay shipping and handling to send them the broken one. Well as you would guess I had a problem with that because what if I did that and the next one I got broke again after the 90 day warranty period? Then I would have to give them another 40.00 for another one. I feel that I did spend a lot of money on this product and why should I have to keep ordering new ones and in the meantime be out of a flat iron for at least 4-6 weeks. This flat iron does work well but it doesn't keep working, which is a huge problem! Please, save your money and buy something that continues to work!

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      Kiyoseki Flat IronThe more you pay, the less you get

      I got a kiyoseki flatiron as a birthday present I used it two times and that’s it now it won’t turn on!!! And it hasn’t been one month since I got it, could somebody please give me a number where I can call to send it back!! You would think that it would work better then a cheap flatiron and this is the bigggest piece of crappp I’ve ever gotten as a present!!! The saying is true... the more you pay, the less you get!!!

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        1 Response
        • No
          Norm Feb 28, 2009

          First 1 lasted 8 months. Paid extra for the lifetime "free" replacement warranty (they charge $25 for shipping though). Second 1 lasted 2 weeks. Same as everyone else, wont turn on. Cutomer service is the worst. Bar none. Told me they already shipped a 3rd one to me, they didn't. Called back after 3 weeks & was finally told it was on back order for about 2 weeks. That was 3 months ago. Wonder if their story would be different if I was a new customer?

          Their customer service # is [protected]. I have it on speed dial now. Good luck though. Sometimes they are so busy handling warranties you can't get through.

          Buy a different 1 locally, this has been a huge waste of my time and $!
          -Norm

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