I cancelled, they acknowledged and they continue to charge my Paypal account. I have contacted Paypal. What a scam! I never even wanted an automatically billed sunscription from - I mean WHY WOULD I??? STAY AWAY FROM JUST CLOUD!
I'm sorry if this seems petty but this is advertised as a free service! After you enroll and subsequently backup your files your given a warning that they couldn't backup all your files and they're unsafe because you have a free account! But here's the thing: you can't delete your files! Browsing the Help section leads you to a link on how to "right click on the file in question" and "add to backup ignore list" which does not exist (it could be for paying customers, I guess). Foolish me for installing because I saw no "Windows" install or "Mac". I went to the uninstall faq and it only showed how to uninstall from a PC (I own a Mac). Lastly, I would think a program advertised among the many Firefox addons would be legit but they got me. I hope you put this out as a warning to others, at least the less computer savvy.