This has been going on for 3 months!!
They refuse to listen to you, threaten that they will turn you over to another collect agency. WOW!!
Totally understand that the money was owed, but not the amount that should have been. Asked several times for the copy of my lease, to never get it! Said damages were there that was there when moved in!!
So it isn't rent owed, it is damages, per they say. So okay, to protect my credit I was trying to pay it after I moved out. But since it was $500, they refused to help me with nothing less than $250 for 2 months. I totally can understand that they are doing their job to collect money. But i tried to explain that after I moved out, I lost my job and had been looking for another job for a month. They didnt care. Still kept calling and pressuring me. Refused to work with me. Hey, I did tell them that I had finally found another job but was looking for another one that would pay better, so I could pay them. But they didnt care. Lady was rude, hung the phone up. Different times when I did try to call to make a payment say $50 or $25, they would say they were closed, or nobody was there to take the payment from me. So now that it has gotton to the rude stage, they say I cannot have my payment taken over the phone, it has to be mailed it. They dont listen, they just interrupt and DEMAND payment! Really/
It isnt like I am not trying to pay them.
Hey everyone having problems with this company... did a little research for my folks on this company and they are not accredited by the Better Business Bureau and have been rated at a D+... In the research I discovered that this company is actually called Rent Collect Global... please visit this link to hopefully help you in filing suit... good luck and I hope the FTC slaps them in the face with a huge lawsuit...