It is more than a month to my filling forms for opening an account, and I am yet to get hold of my account details. All I have got till now is few emails confirming that my account has been created with Indiabulls. I tried to contact so called relationship manager, but he seems to have changed his mobile number. Email requests to Indiabulls have never been replied. If anybody knows what kind of action I can take to at least make them refund my account opening fee, please let me know.
I would absolutely prohibit everyone to deal with Indiabulls. My overall impression is that company’s rank and file employees are lowly paid and disgruntled, who’s attitude towards customer satisfaction is worse than even government organizations.
Also, I am now hearing that Indiabulls POA gives them power to trade in your account even without your permissions. So, stay alert... you have been warned!!!
I have a trading account in Indiabulls at Panipat and I am an Intraday trader. A few months back, I suffered a loss of about 20, 000/- due to shear neglegency of the operators. On that day I had sold about 1000 shares of SAIL and asked to put a stop loss of s. 5 higher so that I do not suffer loss more than 5000/- But at the end of the day, I was stunned to see that the loss was more than 25000/- Actually, the operators at Panipat are very ingorant and careless and do not even know how to place stoploss orders. On checking, I found that the operator had put thebuy and the trigger price same, due to which it did not trigger and the shares were finally squarred off at a very high price at the end of the day.
Since then, I have been pursuing Indiabulls to make up my losses. My relationship manager Mr. Rahul Bajaj is totally irresponsible man. Now instead of making up my losses, they have disabled my trading terminal. I have sent hundreds of mails to helpdesk, higherups but to of no use.
I expect some useful suggestions from you that how should I proceed. This is very strange, that the loss on account of Indiabulls has to be born by the client. Why. Is there no body to take action against them.
I have never experienced such an irresponsible from any other company so far.
The indiabulls have sold my securities without informing me due to which i have suffered huge loss.their officials verbally accepted their mistake but now they turned from their own words and refused to compensate me.
Nobody seems to be interested in solving the customer complaint and making excuses and delaying the matter thus harassing and cheating me. Due to their mistake i have suffered loss and feel mentally tortured.
Is there anybody in indiabulls to solve the matter or they will keep on cheating the investors. And making money by wrong ways!
A year ago, I opened a trading account with IndiaBulls Trading company in Bangalore. Within 2 days of opening the account, the company used the money in my account without authorisation to buy shares on its own, without even informing me. Later in the evening, a customer care executive called and said that he had done me a big favour as i would make a lot of money in the future days.
I immediately asked IndiaBulls to close my account and return all money to me since i felt they were not trustworthy anymore.
They did not return my money, and my follow up calls after that have not been answered. I lodged a complaint on the SEBI website about this, and also wrote to the company secretary email id as given on their website, but did not get a response.
Can India Bulls please take ownership of the wrong doing by them and return my money to me?