ADVERTISIMENT

Howcool.com Complaints & Reviews

Howcool.comPaid for goods never shipped

I put an order in for a product on 2/1/13 they took my money out immediately. 4weeks later I hadn't received my goods. They said it's on back order will be ready in 3 weeks. Another three weeks past still got nothing. Had to email them twice to get a generic response. Again they said its just a slight delay, that they would have the stuff ready in two weeks. I got a sniff of the scam then and there and immediately requested for a refund. They took two days to get back and deliberately lied about the refund instead gave me a credit. I said I did not asked for a store credit I wanted a refund of my $50. Got a response saying my refund will be processed in 7 days, 14 days later, to date, now is the 22/4/13 I have nothing, no refund, no response. Have lodged a complaint through my bank for fraudulent transaction dispute also, they are now going after howcool.com. Howcool.con is very very dishonest in their dealings and I hope no one else will get scam like this. "

Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit
    1 Response
    • Ni
      nioreh Nov 25, 2013

      Utterly worthless. Just like everybody else, order placed, money drawn from card..
      5 months and 3 complaints later where they promised "they will arrive within 10days, 3weeks, ..." they still haven't sent anything.

      DON'T EVER BUY FROM THIS SITE. I sure wont.

      0 Votes
      Cancel
       
      Submit

    Howcool.comFake pictures of product

    I bought a pair of shoes, literally falling apart after a few weeks. Howcool.com sent fake pictures but now their customer service couldn't care about their customers less. They don’t allow a return or a credit. I have never had such a poor customer service for obviously flawed product. I will never shop there again.

    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Submit
      Respond
      ADVERTISIMENT

      IN THE NEWS

      Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
      If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
      One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
      A consumer site aimed at exposing unethical companies and business practices.
      ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
      You'll definitely get some directions on how customer service can best solve your problem.
      Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.
      ADVERTISIMENT