Howcool.com reviews & complaints
The good, the bad, and the ugly - discover what customers are saying about Howcool.com
Welcome to our customer reviews and complaints page for Howcool.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Howcool.com.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Howcool.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Howcool.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Howcool.com. Your feedback is an important part of our community and will help others make informed decisions.
Paid for goods never shipped
I put an order in for a product on 2/1/13 they took my money out immediately. 4weeks later I hadn't received my goods. They said it's on back order will be ready in 3 weeks. Another three weeks past still got nothing. Had to email them twice to get a generic response. Again they said its just a slight delay, that they would have the stuff ready in two weeks. I got a sniff of the scam then and there and immediately requested for a refund. They took two days to get back and deliberately lied about the refund instead gave me a credit. I said I did not asked for a store credit I wanted a refund of my $50. Got a response saying my refund will be processed in 7 days, 14 days later, to date, now is the 22/4/13 I have nothing, no refund, no response. Have lodged a complaint through my bank for fraudulent transaction dispute also, they are now going after howcool.com. Howcool.con is very very dishonest in their dealings and I hope no one else will get scam like this. "
Fake pictures of product
I bought a pair of shoes, literally falling apart after a few weeks. Howcool.com sent fake pictures but now their customer service couldn't care about their customers less. They don’t allow a return or a credit. I have never had such a poor customer service for obviously flawed product. I will never shop there again.