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The good, the bad, and the ugly - discover what customers are saying about Hakim Optical

Welcome to our customer reviews and complaints page for Hakim Optical. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Hakim Optical.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Hakim Optical's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Hakim Optical, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Hakim Optical. Your feedback is an important part of our community and will help others make informed decisions.

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M
3:16 pm EDT

Hakim Optical Prescription glasses

On June 10th I went into Hakim Optical on Glendale Ave and purchased a prescription glasses. I called numerous of times and get the same reply that my glasses will be arriving in a couple of days. I get a call from Hakim on, now this is July 3 they made the prescription on one of the lens wrong and now it’s going to be another week or so.

No compensation what so ever on their part and very disappointed in their business.

I will no longer do any business with Hakim again….

Thanks

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12:10 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Hakim Optical Terrible Customer Service

I normally use Hakim due to the fact that they are the contracted supplier for my company. Recently I suggested to my wife that she could try them for eye exams for both her and my daughter since I normally don't have any huge issues with them, though customer service does not seem to be their strong suit. When she went for the exams, which were priced roughly $20.00 more than anyone else, she was told an even higher price than she had been told over the phone when booking the appointments. When she questioned this, the employee became rude and dismissive. Another employee entered the conversation and corrected the price, however the one providing "service" to my family remained dismissive, even texting on his phone during the appointment. Needless to say, we will find somewhere else to purchase the glasses, and being part of the medical services section of my company, I plan to make these events clearly known when contract renegotiations come up in the near future. I would not recommend this company to anyone.

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12:57 pm EST
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Hakim Optical Wrong service

I went to Hakim optical and got my eyes checked.After the eye exam one of the clerks put a pair of glasses on my face and saidthey looked good.I inquired about transition lenses and because I secified glass lenses they said I could not get transition lenses or photo grey.So I settled for supposedly clip on sun glasses.After a week or so I went back because my eyes where bothering me I found out hey got my prescription wrong.Mean while I checked with other eye glass places and they said the could get photo grey on glass lenses I don't like the style of the glasses but they made me feel like I picked that style it's to bad I'm stuck with them.They treated me like I didn't know anything.This fiasco stretched out so long I couldn't return the glasses.I will never buy from Hakim ever again and I won't recommend them ethier.

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