Our 6yr old Grandaughter purchased a game from playstore without our permission..£76.99 We are old age pensioners and we are totally shocked at her doing this
We cant afford this and I am asking if you can find it in the goodness of your heart to refund us our money...?
It is a Chinese Company and I have emailed them about our situation but had no reply...
My son has sorted our tablet that no more games can get purchased..(.I hope) This is the first time she has done this..
Dear sir, payment was made to google*avg uk g.co helppaau this was for 2 years subscription for avg security anti virus on my android phone. payment was made via my visa card by my westpac bank account on the 28/6/2019 for $24.99. the transaction id is 3d25c412-cc99-a244-[protected]. an email from google play was payment declined via paypal when infact payment was made direct from my from my visa card.
I have sent 3 emails to google play but have no reply.
Could you please advise my position in this matter.
With thanks, john dawson.
On 11/12/2017 my SBI account was charged for Rs 120, the details are OTHPG 734533451534GOOGLE *Outfit7 g.co/helpp. This is fraudulent charges/deduction of money from my Bank Account as I have not used my debit card. How can my account be charged without my entering any card details ? Such type of illegal activities is not aspected from a reputed organisation like google play store. Please return my money to my account.