First Universal contacted us to help us with our home loan and sounded really convincing and told us that with in 6 months they could get our mortgage payment down from 1440.75 a month to 800.00 to 900.00 dollars a month. We were at that time struggling to make payment and our home was in trouble of foreclosure. We went with it. We payed them 500.00 through our bank under direct withdrawal for 8 months costing us 4000.00 dollars. Every time we called they gave us nothing. No paper trail, no progress, nothing. The only thing they gave us was a new representative. Which her name was Amanda Thompson. Her email address was [protected]@firstuniversallending. The only thing the did for us was got our finance company to postpone our foreclosure. After we were scammed out of four thousand dollars I cancelled all payments and called them up and said until we see that you done something to help us we will not pay them anything else. They said sorry than we can not help you until you make the next payment of 500.00 dollars. We said we are not making any more payments because you told us 6 months and you would have it done. It was going on 9 months then. Forget it. My name is Scotty
I was contacted by First Universal Lending about a loan modification. They were very convincing and I was told it would take 3-4 months at the most to get my mortgage loan modified. Three to four months turned in to 10 months at $400.00 a month. When I cancelled their services they still took a bank debit from my account for a different amount of $299.99. When I talked to Wells Fargo about my loan modification, I was told they do not even work with First Universal Lending. This company should be investigated!!!
First Universal Lending promises to lower your interest rates on your mortgage and credit cards, what they do is take your monthly payments, ruin your credit and don't return you phone calls.
They have never heard of the person that called you in the first place, and they don't refund your money.
They are nothing but con artist .We had a man named Donnie call us in April 2009 asking to help us with debt and mortgage modifications. We paid over 1000.00 in two payments, and everyone closed our accounts.Donnie of course did't work there so they said. Do not do business with this company.
When I first spoke with Greg Balmer of First Universal Lending he really convinced me that they could help me out of the situation I was in only to find out now that this practice was considered illegal after the November of 2008 and that this company also accepted payments of 449.00 a month from me from 11/16/2008 to 6/16/08 and they were also suppose to be working with my creditors as well and I found out that none of this had been worked on at all. The company waved 1 or 2 payments because of this and now I know why because they were not doing anything from the very beginning. This company is a total rip off and whoever owns it should be locked up for life along with all of the participants as well.
first universal lending called me when i was looking on the web to see about Obama's stimulus money for home owners. they told me they would talk to my mortgage company about adding a modification clause to my existing mortgage. I told them to get back with me after I got back from vacation. They started taking money from my account before I got back from my vacation. I have never received any phone calls or services from them. My account has went negative because they continue to do so. I am currently working with a different company, Have heard nothing from first universal nor has my mortgage company which is also my bank. I want my money back Starting from April to Now!!!
To be clear; I have NEVER had contact with this company. As for my complaint and why I refuse is as follows;
--I was contacted by mass mail (never apreciated to begin with)
--the "next day priority express" envelope was postmarked
First Universal Lending
5030 Chanpion Blvd #200
boca Raton Fl [protected]-USA
--The adress at the bottom of the letter in the envelope read
First Universal Lending
3155 10th street
Deerfield Beach Fl 33442
--I thought it odd that NO WEBSITE was listed
--I did a quick search online and discovered:
1) http://www.firstuniversallending.com/ (only says under
has contact info as follows:
5100 PGA Boulevard
Palm Beach Gardens FL 33418
Also states for a full description of thier servicesgo to:
http://www.firstuniversallending.com/ (only says under
Now, with this much run around and confusion when I haven't even initiated contact with this company; I don't see were any rational person would. I am not saying they don't do some kind of legitimate business in lending. I am just saying the face they put out to the public is, in my humble opinion, sloppier than a fifty year old crack whore over due for her next fix. And keep in mind folks; that's the sell ya' face. Imagine what the morning after face could look like. Again, just my humble opinion.
I think it's amazing after reading all of these comments how many of these people have received modification and sent thank you letters. Out of 35, 000 clients last year, only 100 were unhappy. That is barely nothing compared to how many client we have had. As a modification specialist I feel insulted that people that I HAVE HELPED ARE NOT COMPLAINING BECAUSE AFTER I MODIFIED THEIR LOAN, THEY STOPPED MAKING PAYMENT AND FELL BEHIND ON THEIR MORTGAGE!!
The only person that has a lawsuit against himsef if the guy who created this websit. This website will not be around much longer. Here are the responses to these ridiculous allegations:
1. We can not spend all day talking to our clients, we MUST BE ON THE PHONE WITH YOUR LENDERS NEGOITATING!! If you leave us a message we will get back to you in order to provide a status update.
2. When we call you back and we state that your file is in review, what that means is, YOUR LENDER is reviewing your documentation, they're running it through their sytems, if the file comes back approved, then they go to THEIR INVESTORS and see what type of offer they can provide. Usually the first offer is a counter offer!!!
3. EVERY LENDER ASKS US TO UPDATE INFORMATION TO THE LENDER. They REQUIRE updated paystubs and bank statements. It's not that we NEVER Sent them that info, it's that the turn around time of 3-4 months requires them to need updated information. When you first applied for a purchase or a refinance they did the same thing, REMEMBER???
4. We charge a monthly fee because some modifications are completed within 2months. I completed a modification 3 weeks for a client that was with Citi Mortgage. Some modifications take 4 months or more. Every client has a differnt set of rules.
5. Bank change their guidelines all the time, we have to be consistantly in tune and on top of their revised guidelines. The government has put the affordabiltiy and stability plan into place that has created stricter guidelines for your lenders. Oddly enough, only 1% of clients have actually been approved for the GOVERNMENT PROGRAM! This is what I call, the government is action.
6. We are not drug addicts or people who can not get job!! Most of us our mortgage processors, underwriters, licensed mortgage brokers, and account exectutives. We only get paid if we MODIFY YOUR LOAN!! So why wouldn't we be working hard to make money? Some of us work over 60 hours a week. We try not to take the stress home, but alot of us feel terrible when we hear what some of our clients have gone through with the economical downfall, loss of jobs, death in families, or other struggles that have caused them to fall behind on their mortgage. Before I got to bed, I stay up trying to create a game plan for work the next day!!
Then I hear about this website from ungrateful clients that seem to think they know everything!! Go to your attoney general, call your lender directly, and once you get tired of the run around with them, then call First Universal Lending. I am sure you will need our help soon!!!
I had a contract with first Universal Lending from October 2008 to March 2009. They took $200 a month from my checking account from October 14th through February 14th. they did nothing for me until I started compaining four months later. They hen told me that legally they could not tell me to stop paying my mortgage, but if I didn't stop paying it then my lender would not do anything. Then they finally came back to me with a modification of $70 less a month. I am now probably just going to have to foreclose on my condo. I want my money back.
First Universal is unscrupulous, totally without character, rude, misleading and unethical. I was told they would reduce credit card, car loan rates, and they would get my loan modified in 30-90 days. I told them I was current on all debts, they said that didn't matter. Then I get a call saying they couldn't help because Countrywide was helping people who are not current. My loan is about to adjust to an adjustable rate and I'm trying to forego any problems in making my payments. Okay I get a call from someone saying it would take up to six months to get my loan modified. But if I were delinquent that would get faster action. I said I am not going to miss payments and have that show up on my credit report. I called back and said I didn't want them doing anything for me. I get a call from someone else on 3-5-09 asking what they could do, I said nothing, I proceeded to tell him exactly what happened, he said I must have misunderstood in a condescending way, because no one at their company would tell me to miss payments. I am not stupid and I know exactly what he said. The first person I spoke with said in around about way to miss a payment. She said, I'm not telling you to miss a payment but if you were delinquent...The fact is they would continue to draw out this process to get paid. I am so appalled with this sham of a company I could scream. I do not have money to pay them for nothing, and that is exactly what they gave me!!!
My husband and I thought a professional could negotiate better with our mortgage company to reduce our interest rate and extend the mortgage time - in order to lower our payments.
After charging us $199, I have had nothing but emails from these folks - usually a different person each time. The same email over and over.
They want pay stubs - we live on social security. They want a letter telling them how destitute we are - I can't write such a letter because we are not destitute - just smart enough to take advantage of lower interest rates. I've told them over and over what our situtation is and just get another form letter asking for the same stuff.
We called our mortgage company - and guess what! They want the same information!
I've just cancelled with First Universal Lending and asked for a refund. We'll try to deal with the mortgage company - and if no good comes of it, we'll just refinance with a MUCH lower rate!
Frustrated Client of First Universal Lending
Spoke with Doug Campion with First Universal and told him my situation. He explained to me that he could help me with my modification with knowing that I had already did a modification with Countrywide. Not once did he tell me that you had to wait 1 year to do it again. I had to find out on my own 1 day after signing the contract. Thank God I researched this company and canceled... Big Scam!!!
I contacted an attorney and he was the one that informed me I needed to wait 1 year since my modification.
Everyone, please do your research first.. You can modify your loan yourself... It might take a little leg work but will save you $$$ and you wont lose your home in the process!
When we first started talking to first universal lending. they were very convincing that they could get our...