FIA Card Service Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
FIA Card ServiceA service that does not apply to self employed

About 10 mo. ago I had purchased a product from fia card services to protect my account from being delinquent due to being sick or out of work. They insisted that this product was good for some one that is self employed.

I came to find out it was not true. I had a car accident that caused me to not be able to work.

Since then I cancelled the product and Aprox $800 charged to my account that is lost.

They refuse to credit my account after many calls to customer service and the last thing they said to me was write the company. We all know what happens to that, it goes's to the wayside.

Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit
    1 Response
    • Go
      goodluck.888 Apr 21, 2009
      This comment was posted by
      a verified customer
      Verified customer

      Before I make a internet payment, I check on the bill and the balance was supposed to be 0.99 % until October, 09.
      The Fia purposely post the due day 04/10/09 and I post the electronic transfer payment on that day but today I received a bill that post a late charge $39.00, interest up from 0.99 to 9.99 because they change the due date to 04/06/09 . Customer service said, you cannot proof what they had done. HAHAHA!!! Just being trick to their o.99% transfer balance, within a month they manger to make $180.00 from you.

      I will try to report it to banking committee but as the customer service said " how you can proof it, they control the data.

      Be aware !!

      0 Votes

    FIA Card Service — ELECTRONIC CHECK PAYMENTS

    I am under a special program of payment a debt and they discount the amounts more than regular electronically...

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.