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8:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

FastHeal.net Scare tatic's about your to get money from you

I received a call from a very persistent male this morning, insisting that I had viruses on my computer and that he was representing
Windows 8 and that I had illegal software etc. I told him that it is not true and made him wait until I had my Microsoft code etc. He said had nothing to do with Microsoft but a Window 8 issue, he was confusing me and quite frankly himself.
He proceeded to tell me that they had to have team viewer access to rectify the problems. He talked me through this to show me to my shock that I had 17 000+ viruses on my computer, the only way they could fix it was that I had to pay R99.00 this would prevent my computer from being locked and if I didn't pay this that my computer would also become unusable and never work again. I told him I would call my IT guys to sort this out then he became more pushy, I also said he sounds like he is working from a call centre in India. He got very annoyed and said that they were based in USA, which I said I don't thinks so, he sounds like a scam artist. I was lectured if this is what I think I must be a scammer. He insisted, I filled out details to pay this amount of "R99.00" where he got to the amount part he said I must put this code in 0613, I questioned him and said that is USD's no it is a code. I entered this and hit pay. Thank goodness this was rejected because the amount in R's turned out to be R6753.00 I had a little less in my credit card. He kept on saying check via your cell phone I insisted no I will call the bank, He then said what is your credit limit which I refused to give him. Whilst he was speaking to me I quickly disconnected the team viewer, everything linked to him. I insisted that he must call me back in half an hour he said no we must sort it out. I then heard someone in the back ground say "I think we have lost her" he replied saying no we have her. I put the phone down. Called my IT support, the bank, the banks fraud unit and Microsoft SA.
I was taken to two other sites INFOSIS AVTV (Ammyy Admin) which is there's

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4:06 pm EDT

FastHeal.net Scammers that want to get your money

I received call from FastHeal.net claiming that Microsoft had hired them to contact people with hacked computers and those that needed to renew their security licenses. I let them verify my email address upon which they accessed my computer and attempted to sell me security renewals for $130 and if I didn't they would shut down my computer.

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