EVA airline Complaints & Reviews

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EVA airlineNOT willing to do price adjustment

I purchased 2 air tickets from EVA website on Nov 15 and the price was $1150 each including tax. My flight will be in Feb 2009. The price of the exact same ticket drop from $1150 to $983 on EVA website yesterday. I called EVA and asked why they dropped the price they said they didn't know there's a promotion coming. They refused to do a price adjustment for me. That way I pay an extra of $330 for NOTHING.

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    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    EVA airlineBad service

    I purchased 2 air tickets from EVA website on Nov 15 and the price was $1150 each including tax. My flight will be in Feb 2009. The price of the exact same ticket drop from $1150 to $983 on EVA website yesterday. I called EVA and asked why they dropped the price they said they didn't know there's a promotion coming. They refused to do a price adjustment for me. That way I pay an extra of $330 for NOTHING!!!

    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Submit
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