I was charged $99 for an electric Cigarette and when I called the company they were first argumentative then offered $40 credit then $19.95 credit, totaling $59.95 to which I replied I want it all back. Then they told me it was my brother who ordered. My brother does not have my credit info let alone my credit/debit card, I vehemently denied that, upon talking to my brother he also denied and was, like I did, going to call and deny. My credit profile is owned by me and me only. I told ECig I was going to call my bank and deny their claim and then they were then blaming my brother. This has been an emotional journey as I, like I said previously, absolutely, unequivocally do NOT smoke, never have and never will. So please help me settle this, (In my favor of course), Thank you in advance for any help you might offer.
I received an email about an electronic cigarette from ecigsbrand.com for a starter for 4.95. I ordered it and never received it. Then I got charged 2 weeks later $99.99 for some "refills" which I have never received either. I called the company and cancelled the "account", and told them I never received any products nor did I authorize a $99.99 charge on my credit card. They said the money was non-refundable and they could cancel the account. They said they sent the product to me, but I have never received anything.
i took advantage of the one off special for an e-cig but since then e cigs have taken 73 pound from my account without permission